Goodbye AdSense

It's worth noting that the guy linked here whose AdSense was turned off is Jef Poskanzer, one of the grand old Unix hackers. You may know him from such things as pbmplus, thttpd, and two USENIX Lifetime Achievement Awards.

Ha! This is nothing. I actually know why my adsense account doesn't work. Google thinks I'm trying to scam them by creating multiple accounts because they have another account on their database with the EXACT same address and phone number.<p>That's not a duplicate account Google, it's called a brother!

Google adsense support and appeals has always had problems, it seems if you're disabled your chances of getting any sort of support are non-existent and I assume this post is an attempt to get the issue seen by people at google (I hope it works).<p>On the topic of their "secret" detection, it doesn't work well. In 2007 when I was in high school an acquaintance had a web page with google adverts on, there was no content beyond what came with a free template he downloaded. Every day he would arrive at school, login to the computer system and click an advert on his website, he would then go home and do the same, he would also contact other people from school via instant messengers and have them do the same, it became some what of a ritual for him. He was making $100 per month from what I recall and this went on for a while. This is the sort of abuse that should be detected very easily; abuse from the same IPs with a set pattern and yet it never was... I have no confidence in a system that can't detect this sort of abuse.

I once used their very strict account disabling policy to get a competitor kicked from Google AdSense. It was not even that difficult. I just spent a couple of minutes every day visiting his website, clicking all the adsense links, closing all the openend tabs, reloading the page and so on. It took a few weeks, but then the ads just stopped showing up (despite the Javascript code still being loaded) and a few days later the webmaster removed the code, which I assume meant that he god kicked.

I used to work for a "big adnetwork" and this is how it worked there.. AdSense is probably similar.<p>We tracked conversions, where possible, on our advertisers end and used that data to calculate conversions per click for our publishers. We'd use this metric, mixed with a few others (ctr, # of impressions, # of fraudulent clicks, etc, but mainly weighted towards cvr) to generate a quality score for the publisher. The quality score was between 0 and 1, 1 being "awesome" and 0 being "awful".<p>We'd use this quality score to discount the price per click publisher was paid. AdSense is likely doing something similar because their CPC/CPM rate/split is undisclosed and very private- likely because publishers will get paid drastically different amounts per click depending on their traffic history.<p>Anyways, when a publisher falls bellow a certain quality threshold, we'd drop their account because they are, in the end, not making the advertiser any money and likely hurting our future relationship with the people that pay the bills.<p>Social traffic usually falls into this poor quality area into this area because it doesn't convert well, has a low click through rate, and includes lots of accidental clicks.

This is all bad karma for Google. At some point they'll do this to the wrong person and, when that happens, I do hope that they pay the price in mega-bucks. This is no way to treat decent and honest partners. It is, without a doubt, being evil.<p>I experienced another surreal variant of this a few years ago. We had some 200 domains in GoDaddy's "Cash Parking" program. They were there for probably a year when someone made the observation that the ads on these parked domains were all served by Google. Google, at the time, offered something called "AdSense for Domains". We decided to switch all domains to Google's domain parking program and cut out GoDaddy. No delusions here, neither service was going to make any money but it seemed a better idea to let parked domains host relevant ads without unpaid GoDaddy ads.<p>Now, to be clear, when you make this switch Google controls the content on the domains and, of course, they own search.<p>All went well. The domains started to show ads as expected. Then, out of nowhere, Goggle kills our account. No recourse. No intelligent conversations. A totalitarian and decidedly-evil "we are done" of sorts.<p>Not one person from the office clicked on any ads. Far too busy making real money to do crap like that.<p>Several of the domains we parked belonged to clients for whom legitimate sites were being created. Google's actions were brutally violent. There's almost no other way to describe it.<p>Being that they are a de-facto monopoly I would imagine that a time might come when they migh lock horns with exactly the wrong person or entity and end-up on the receiving end of congressional action or some such thing. I really do hope this happens and that they suffer serious damage because of it.<p>It is so ironic and frustrating to come across site after site with crap content full of Google ads and, on the other hand, to see honest site operators being punished by having an important source of revenue cut-off like that.<p>I love many of Google's products but AdSense and AdWords' management, policies and their brutal handling of honest users who add nothing but value is nothing less than evil.

+Matt Cutts commented on this particular issue on Google+: <a href="https://plus.google.com/109412257237874861202/posts/RpNNBRr61Hp" rel="nofollow">https://plus.google.com/109412257237874861202/posts/RpNNBRr6...</a><p>"I can't easily imagine Jef Poskanzer was click-spamming AdSense, while at the same time I trust the judgment and abilities of the AdSense team. +Jef Poskanzer , I hope someone digs into the case to investigate deeply and reaches out if there's any more info we can share."<p>I have to agree, though the robotic reply with non-specific answers doesn't help one bit. Edit: In reference to the article, not this post.

G has done this for the past 8 years, if you have AdSense, it is not a question if you get banned, but when you will get banned.<p>What surprises me much more is that there is still no valid alternative. After 8 years! MS has tried to build something and failed. Y! of course failed. Then there's Entrieweb's SpeedyAds which are so bad I think they are not even working on them any more. Nobody seems to be able to build a system that is as efficient as G's in matching content with ads, even thou it would be highly profitable.

We had multiple sites banned and my accounts and some business partner accounts banned as well. Almost all without reason. I mean ofcourse they 'have' some reason, they just don't tell it and no-one can tell me why either. Like acme.com; I have known the acme.com site for many years; how is acme.com a threat to their advertisers? It's a nice site.<p>Anyway; you cannot argue with them and it makes me upset that they would do this like this. I like their products, but their adsense and adwords 'policies' are insane; you are making them money both ways and with adwords you are a paying client, yet there is no-one you can call or mail. If you do you just get 'our decision is final, don't contact us anymore'. Is that an acceptable way to threat a client who did 100s of 1000s of $ in adsense (which means Google did how much % of that running over my sites?) or more than that amount via adwords?<p>And Matt Cutts is also showing the real Google in that regard; he is always helping famous / connected people out, while the rest of us goes out of business because some vague Google automated fraud blah. This goes for SEO too (the HN incident for instance).

Someone needs to create a market place to serve victims of google's death sentences.<p>1) Tap a pool of willing people that would never be involved in AdSense. Perhaps non-technical, older people who have no inclination toward that sort of thing.<p>2) Buy their "google birth right" from them, that is, for a fixed fee up front and an annual bonus buy the right to spin up an LLC using their identity to do business with google.<p>3) Rent these LLCs to victims of google and their negligent bots. The money will come through the LLC, and there will need to be a percentage commission to cover the tax liability of the identity donor plus pay. Maybe minimal if you make the payments to the victim be an expense.<p>4) The renter/victim will need to make a deposit that is forfeit if they burn the LLC identity, to keep them from being reckless.<p>The cost involved won't help the casual user, but for people forced to make a life style change because their primary income was just destroyed, I'm sure this would work.

I posted the article because I think Google can do better and thought it would stir up some discussion. Google has had this issue for a long long time. The process appears to be highly automated and potentially impacting innocent people buying into the platform and investing time building up a base. I also may be a bit hypersensitive given the many articles I keep encountering regarding the United States govt and detention of citizens based on their Facebook and Twitter comments along with my own dislike for the ways the multinational corporations operate these days. I wouldn't say it is fear mongering as you will find no shortage of sites and blogs with stories of disgruntled customers. Just hope Google addresses the issues and remembers part of what makes them a great company.

I had my account disabled last July and went through a similar experience in my appeal attempt. The interesting fact I pointed out to Google was that they sent me about 80 percent of my visitors via organic search. I didn't try to game the system or blend the ads to increase ctr or mislead consumers.<p>I offered to help diagnose the issue by going through server logs and anything else to no avail.<p>I guess when Google is making so much money from advertisers they rather just error on their side rather than spend time reviewing appeals.

One thing that has me perplexed about Adsense. I have a site that used to get around 400 unique visitors per day and I was making $100/month from adsense. I haven't touched the site in years, now it gets around 1000 visitors per day but I'm still making $100/month from adsense.<p>Is there some kind of cap built into Adsense, or is it just a coincidence that the amount stayed the same.<p>BTW with this traffic level, is there a better ad network I could use?

I'm still amazed at the high level of tolerance (up to the point of worship) people give to certain hyped/trendy companies (Google, Apple, etc) versus others that get bashed or even attacked en masse (a recent example would be GoDaddy, Microsoft in the good ol' days).<p>They've been doing this for years, yet there has never been a blunt response from their users against this policy. Same with Paypal. So they keep doing it.<p>I'm not asking for a boicot, simply stand on your ground and demand a decent customer service experience, be convincing. Large corporations such as these ones, with so large benefit at the end of each year, need to understand that we're not sheep nor wallets with legs. We're people and we should be dealing with people, not with some heartless bot with cookie-cutter answers.<p>What kind of response would you get if you treated your users the same way on your startup? Think about it.

I have had a similar experience of AdSense from Hell, thank GOD it is not my source of income or it would be very bad. But essentially AdSense was unable to access my website early on and decided to set the account to 'INACTIVE' after repeated attempts (upwards of 10) to reach out to AdSense support and having groups of people tweet at them (no response. ever.) They are still completely quiet and the 'return to AdSense home' link only persists to reload EXACTLY the same 'INACTIVE' message - perhaps the worst user experience on the internet. It has even gone so far as I have had a Google API Billing specialist whom I was coordinating with for some API stuff reach out to AdSense on my behalf after learning the details of my case, and even he said there is no hope...

I had the same experience with Google Adsense.<p>Once I started making money from it after 8 years of being under the $100 minimum payout, they disabled my account on the second payment. I received the same reply as the person in this story.<p>If you are an entrepreneur, think about disrupting this field. The competition, Adbrite and Chitika are far behind in relevance and payment.<p>Thankfully my site is now big enough to get into one of the more exclusive advertising networks that don't pay a pathetically small amount. But it disturbs me that I am banned from Adsense for life over $100 especially when I did nothing wrong.

At what level of scale does Google modify their treatment? Obviously major websites serve Google ads, and couldn't risk this kind of impersonal, imperious ability to just cut you off and steal your money.

Well, others seems to have been kicked out, we were simply not let in.<p>We applied for an account couple of years back and were declined. We went back and forth 3-4 times and they wouldn't tell us why we can't get in or what we need to fix. I have never used AdSense in my life, so it can't be the past history. We rank in top 1-5 results for all relevant keywords for our business. Was it the 302 redirect? Was it the old history of the domain name? Was it the IP address we were hosted at? Who knows!<p>Thank God, our business model was not based on advertising.

This is so annoying. Same happened to us with AdWords account for our business (physical goods). Only answer from Google after appeal<p>- "Please do not contact us again". - "Do not open any new accounts".<p>At the same time at least one of the competitors who is using dodgy practices (not disclosing full prices, listing VAT, etc) is happily advertising for last couple of years.

More discussion on Jef's G+ post. <a href="https://plus.google.com/114501281018969491281/posts/YM2YZfmzaiQ" rel="nofollow">https://plus.google.com/114501281018969491281/posts/YM2YZfmz...</a>

Suing is the only option to get your money back...

Google is psychotic about AdSense and very hard to deal with. They make billions from their platform, but refuse to provide even a basic level of support. They could charge for tiered support and that would be perfectly acceptable; take a few points off the margin for example in exchange.<p>It's obnoxious to make Google six figures in profit in advertising, and have to go through message board proxies (that don't even work for Google) to get any attention to an issue.<p>I used AdSense for around five years total. I found you couldn't match it up with almost any form of social media content because a single slip of a single word (in any language) was enough to get you in trouble with their heavy handed censors.

The appeal seemed half-hearted to me. His answers were basically "no", "no", "no idea", "i don't know"... Maybe he doesn't really care to be reinstated. Although he cared enough to write an article and post it to Hacker News...

&#62;Google closing AdSense accounts with no explanation<p>Well, the original headline here seems to be a fear-mongering fabrication unrelated to the article.<p>One account was closed and the guy can't figure out why. In fact, this isn't even new information. Google closes suspicious AdSense accounts. Is there some conspiracy out there Google has a number generator choosing to ruin someone's revenue source at random?

Now a days these cases have become more and more. Accounts from Pakistan and India top the list...even genuine guys account gets disabled. Google says: your account is "posing a significant risk to our AdWords advertisers"...as if we are running behind his customer with a gun or knife.