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Simplicity can become a false idol in SaaS pricing

6 点作者 mcstempel大约 2 年前

1 comment

mcstempel大约 2 年前
TL;DR as a dev tools company, we took a lot of inspiration from how Stripe built their product, including their very simple approach to self-serve pricing. However, we found there are some key reasons this approach doesn&#x27;t translate well to our market and actually led to worse customer outcomes overall.<p>By removing some of the simplicity in our pricing model, we were able to reduce costs for 90% of our pay-as-you-go customer base.