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Tell HN: iPad Pro rejects correct passcode

1 点作者 trevcanhuman将近 2 年前
Hello, hn. I come here for help and to document a bug, maybe Apple will take notice of this and will do something about it.<p>The bug is the following: an iPad Pro (iOS version between 14.x.x and 16.x.x) rejects the correct passcode for the device. I am 100% correct that this is the passcode, it has been the same for the device for more than one year. The device keeps locking me out, saying &quot;Incorrect password&quot;. I have had to wait over a day to even try.<p>After almost giving up, I tried updating my iPad Pro to the most recent iPad OS version at the time (16.4.1).<p>After that, a Data Recovery screen appeared. It asked for the device&#x27;s passcode. After entering the correct device passcode it asked for confirmation again, I entered it again and it said that it was performing data recovery. I assume that the device confirmed that the passcode was indeed correct because it did not say anything along the lines of &#x27;incorrect passcode&#x27;. Now, the next problem is that after the Apple status bar (like in the updates) ends it says &#x27;Data Recovery Failed&#x27;. I tried yet again doing the process of attempting data recovery by entering the passcode and confirming it again, yet it showed the same: &#x27;Data Recovery Failed&#x27;.<p>I then tried to restart the device, did successfully and then showed a screen that said: &#x27;Try again in 8 hours&#x27;, just like the passcode screen that tells you to wait until you can try again.<p>Any suggestions on trying to debug this ?

1 comment

mikequinlan将近 2 年前
Genius bar&#x2F;Apple support.