Slicehost Forum User database compromised

I'm not sure if I've been sensitised to PR weasel-wording that these things tend to gather (and get blasted for in HN comments), but it's quite refreshing to see something as blunt as "<i>We apologize for our failure to maintain an adequate level of security on our public Slicehost forum, and for any inconvenience this may cause you.</i>"<p>No "mistakes were made", or "We're sorry if you're unhappy about this issue" or any of the other Non-apology apologies[1]<p>[1] <a href="https://en.wikipedia.org/wiki/Non-apology_apology#The_Perfect_Non-apology_Apology" rel="nofollow">https://en.wikipedia.org/wiki/Non-apology_apology#The_Perfec...</a>

<i>You probably adhere to Internet best practices</i><p>Bringing up this point might be a better thing to close with, after you communicate what happened. This is the real world, miles from best practices.<p>They really need to provide a few more details as to why they believe the database was compromised, not much of an explanation offered here.

A couple of years ago I started receiving a lot of spam to rackspacecloudservers@firstnamelastname.com. I've opened support tickets asking whether they had a known breach but they simply closed my tickets without explanation, and any attempt to use their live chats were closed immediately by their staff or completely ignored. I used to hold Rackspace in such high esteem; I wonder what happened?

First Linode and now Slicehost. What's happening to quality VPS these days?<p>Just a wild guess here, but perhaps the same person who compromised Linode's customer service portal was also trying to see if any of his targets were reusing their Slicehost account credentials in the forum?

Just logged in but was <i>not</i> prompted to reset my password. Re-read the statement a couple times, but its pretty clear this should have happened.