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People think they hate personalized search, but they actually love it.

33 点作者 joelhaus大约 13 年前

12 条评论

jerf大约 13 年前
This is an attempt to rationalize away people's concerns without having to address them. People really do have concerns, and if they are not precisely what is being articulated and the words don't precisely match the actions, that is <i>not</i> proof they don't exist. It merely means that people are not successfully articulating them. It would be better to try to figure out what they actually are than to take the psychologically appealing route of explaining them away in your own Google-centric worldview, then thinking you've actually addressed anything.<p>Edit: For posterity I'll leave up "Google-centric", but thanks mdwrigh2; please consider it struck. I still think there's an attempt to dodge around what the concerns actually are.
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MattJ100大约 13 年前
Erm, if ever, here is a real candidate for the correlation != causation lesson.<p>I think it would be doing a massive disservice to Google to say that the only reason people use their service is because of personalized search results. Google <i>do</i> have good search results (in my subjective opinion, at least) - but that is not why I used them (I now use DDG).<p>Google had the cleanest and simplest UI, non-intrusive adverts, and generally didn't "get in the way".<p>I'm now using DDG because Google has lost these qualities - I reached a point where I found myself fighting with Google's UI "improvements" more and more. Now I'm thankfully back to the point where search is just search again, and I don't mind some adverts on the side - there's no such thing as a free service.
breckinloggins大约 13 年前
People don't hate personalized search, they hate not knowing what's going to happen with the information.<p>Personally, I love how convenient it is for Google to know as much as it does about me. But I then have to begrudgingly trust that they "won't be evil" with that information. It's a tradeoff, and I like to think that most people understand it as such.
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jpadvo大约 13 年前
I recently found a package of sunflower seeds in my cupboard that had MSG in it. MSG is absolutely delicious, a magical powder that can turn the blandest food into a flavorparty.<p>But as a rule, I avoid it whenever I can because it is essentially a slow acting poison. When I purchased those sunflower seeds, I did not understand what they were made from. Had I known, I would not have become a user of that company's sunflower seeds.<p>I loved those sunflower seeds, but I most certainly did not love what they were made from. And I would have rejected them had I known at the start, despite their delicious flavor.<p>Applying the moral of this story to the topic at hand is left as an exercise for the reader...
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bicknergseng大约 13 年前
I think people just hate the idea of change. Look at the Facebook UI redesigns. Every time they do a major change, people freak out and scream bloody murder for about 3 or 4 days, even if the new design is better than the old.<p>Something similar is happening for Google with both this and their ToS changes. They're largely improvements, but many people hate the thought of partially relearning or adapting to a new or changed system.<p>I generally think moving people from old to new is best, even if they cry about it. The trick is to ignore the ones complaining for the sake of complaining while addressing legitimate grievances.
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kijin大约 13 年前
Fallacy alert: Just because people love Google search doesn't mean they love it <i>because</i> it is highly personalized. In the absence of better data, one could just as easily substitute "despite" for "because" in that sentence. The author's argument is analogous to saying that China's stance on civil rights is perfectly OK because everyone buys electronics made in China.<p>I'm rarely logged into Google, and I send the DNT header. This results in very little personalization of my search results, if at all. And I still prefer Google's search results to anything served up by Bing or DDG.
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lucb1e大约 13 年前
He talks like the statistics from 2004 have anything to do with the latest social search changes. There have been a lot of complaints and a lot of fuzz about the new privacy policy and the latest updates to personalised search, but do people really want it? I certainly don't, every time I've had a social result from Google+ come up, it was something useless.<p>Today I was looking up how to set a field to unsigned integer in mysql (result: you can't), and a post of mine where I mentioned MySQL pops up. Well thank you so much, what I already knew is what I was NOT looking for. I'll use Google+'s search if I want to find a post on Google+.<p>Also I may be the exception, but ever since I tried DuckDuckGo I liked it more and more. This is mostly thanks to that it's the default search engine in Linux Mint (I figured I should, as a good software developer, get some experience with Linux--probably going to switch to another distribution soon though), but since today I also have "d keyword" bound to duckduckgo search in Firefox on my laptop and at internship. It just works great for most things I search for.<p>Social search... yeah many things have been said about it, but a classic example is the restaurant. Wouldn't you want to get restaurants near you, rather than one in Iran (let's pretend that is a top ranking one)? Well, no, absolutely not. If I want a restaurant nearby, I'll open up Google Maps on my phone, zoom to the range I want to search within, and search for 'restaurant'. Or if I can't do that, I'll simply Google for 'restaurant city-name'. This localization is also rendered useless when you want to find a restaurant to take your girlfriend to and you are not whereever you would like to take her. Oh and don't forget that Google can't really find the location of most desktop computers, it will only work on laptops and mobile devices when they share their location.<p>The only possible benefit I can see from this is that you don't have to type the city name when you mean the city you're currently at. Still though, I'd like it better if Google suggested "Did you mean: restaurant [current city]" instead of assuming that's what you meant.<p><i>I'd like to see how many people prefer Google's search now against how many prefered it 6 months ago. That's about the timeframe they really started releasing more social products.</i>
dinkumthinkum大约 13 年前
He says "what do you think?" and I think he is incredibly bad and interpreting data. Google has been a juggernaught for years. The fact that they both have a lot of users that like them and that people don't want these kinds of results that they have started to do <i>recently</i> are not mutually exclusive concepts.
gyardley大约 13 年前
One of these days I hope and pray Google's personalized search will be smart enough to stop 'correcting' my spelling to something I wasn't actually looking for.<p>If I actually <i>do</i> spell something wrong, I'll realize it and happily fix it.
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lojack大约 13 年前
I actually like personalized search, except when I'm searching for anything remotely non-technical. Ubuntu Forums are the top result when I search for flu symptoms.
asdfasdf4321大约 13 年前
Heh, Google really is making a big mistake here. People search for weird shit on Google and don't want anyone else finding out. I mean all it takes is a few people accidentally 1+'ing a "weird" page, their friends ridiculing them, and the person whining on the internet.<p>Seriously, all the search people are screwing this up. Once Bing integrates with Facebook as well, people are going to start freaking out. Nobody cares if advertisers track them looking at stupid shit. It's only when parents/coworkers/friends see that stuff when it matters.<p>"Personal" social search is a fake problem domain. The real one is creating anonymous searching, and grouping people into anonymous artificial circles.<p>"Here is what other people looking at anal beads liked" is what we need, not "Mom, Dad liked this (Anal Beads) search". I know this may be factually wrong, but it doesn't matter. People are going to start thinking it does/will happen. Fear propagates faster than facts. Once people start getting privacy phobic they WILL lash out. It just hasn't reached the tipping point.<p>It's sad when Moot knows more about the fate of the internet than the people putting the $$$ into it.
zbuc大约 13 年前
&#62; First of all, that last sentence is in error. Google has been personalizing search since the summer of 2005.<p>But isn't this article only referencing "personalizing search" in relation to Google Search+ Your World?<p>What sorts of personalization existed in Google Search results before GSPYW?
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