At my previous company we regularly had need for shared numbers that callers would not know were shared[^1]. We tried using Twilio/etc for this, and it sometimes worked, but we ran into issues in some cases where the systems we were using the phones with banned the use of virtual numbers. I don't know how these systems determine that numbers are virtual, but doing so appears trivial and mostly correct with US/UK numbers.<p>So, question for Cophone, do these phones have a "real" number, or a virtual number? And, perhaps a follow-up, are these VMs with a virtual network stack, or are they physical devices with a real physical SIM/eSIM/modem with screen sharing?<p>[^1]: This sounds nefarious, but we essentially partnered with a lot of retailers, and needed to interact with their customer service and operations departments who were a long way organisationally from those who signed the partnership contracts, and with little scope for deeper integrations. The lowest friction option was to pretend to be a completely normal customer rather than explain our special case setup every time. Fun fact, this is why we used a gender-neutral name on the postal address, so that anyone from our company could call up and claim to be the recipient.