As someone who's not a great speaker, it's always disconcerted me a bit about the disproportionate weight we (myself included) place on the <i>manner</i> in which a message is presented.<p>PG's a great thinker about the subjects he discusses, and his essays have a very high signal to noise ratio. But when this video was first posted the 'umms' was one of the top comment, and probably detracted quite a bit from the core message he was conveying. Had this been an essay, I suspect the reception would have been more positive.<p>Conversely, if you re-read the TSA blog response which we all ridiculed, it was actually an EXCELLENT response for a TV news journal format (think O'Reilly or Anderson Cooper). He dodged the issue, obfuscated a bit, threw in a few quips, and ended the blog post addressing a completely different issue. If the TSA rep had gave that response on TV, many people would have perceived the TSA to have 'won' the argument. But because it was in written format, we were all free to dissect for the actual content, and we came away underwhelmed.<p>REALLY good speakers have an almost magical ability to enchant audiences even if they're not saying anything of importance. Probably the best public speaker I've ever seen was a preacher who when I parsed for content wasn't saying much. A close second was a Yale undergrad years ago doing a debate competition about some trivial topic I can't even recall. I do remember the impression he left though, and thinking this guy was good enough to temporarily convince me that the sun revolved around the earth.