After more than 9 years of using them for my SaaS business, Stripe has decided to close my account for the following reason:<p>"""Unfortunately, after conducting a further review of your account, we’ve confirmed that your business presents a higher level of risk than we can currently support, so we won’t be able to accept payments for XYZ LLC moving forward."""<p>This is after I've made drastic changes that help reduce chargebacks and asked for a review.<p>I've faded all posts and complaints here against Stripe thinking that people <i>must</i> be up to no good. And that it can't happen to me...
> This is after I've made drastic changes that help reduce chargebacks<p>You may not have reduced them enough to be eligible for service by Stripe. Chargebacks are a really nasty problem and no business is large enough for Stripe to risk their own: they are obliged to kick you off if you can't stay under a certain chargeback rate. The same goes for any other PSP.
Hey Joe—what's your business's domain? I can't find any details via your profile other than cachoid.com which doesn't resolve for me.
Did you know that Visa's fees are in the single digit cents for 100 USD[1] ? All other fees are from banks and merchant services.<p>[1] Statement from Visa executive on Swiss television. <a href="https://www.srf.ch/play/tv/eco-talk/video/verschwindet-das-bargeld?urn=urn:srf:video:becb1b5a-a95d-481d-9941-f03472601da4" rel="nofollow noreferrer">https://www.srf.ch/play/tv/eco-talk/video/verschwindet-das-b...</a>
i may be wromg, but I am just going to say whats on everyones mind; Seems a bit sus you want to bash a business without persuing legal remedy, publiclly, but not disclosing your own business.