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Impossible to cancel AWS – must pay them forever for zombie services?

38 点作者 v3rt3x超过 1 年前
I had a business that used AWS which shutdown over two years ago. I am NOT a developer. I've tried repeatedly to shutdown services on AWS and stop the bleeding. I've contacted support and they give me the run-around. One of the key issues is that there is a sub-organization linked to my account which has some invalid user email addresses linked to it. However, AWS policy is that I must migrate these accounts and provide a valid credit card for them! This is impossible because they aren't real addresses. AWS under no circumstances will shut down my account on my behalf, but it is impossible to satisfy the conditions of cancelability... I asked the support rep then if I must pay monthly charges forever and got the standard BS response. This seems like a criminal racket... Anyway, I canceled my credit card and am wiping my hands of it. The monthly bill is down to $30 or so. Will they come after me for this? Somebody should start a class-action lawsuit to end this crazy practice. They literally make it impossible to cancel an account under some circumstances.

5 条评论

liveoneggs超过 1 年前
In the parent org account go to <a href="https:&#x2F;&#x2F;us-east-1.console.aws.amazon.com&#x2F;organizations&#x2F;v2&#x2F;home&#x2F;accounts" rel="nofollow noreferrer">https:&#x2F;&#x2F;us-east-1.console.aws.amazon.com&#x2F;organizations&#x2F;v2&#x2F;ho...</a> and you can delete the child account and you should just be on the hook for the 90 days closure period. I think you can also just disassociate (revoke the invitation or similar) the account from the same place.
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wmf超过 1 年前
Some consultant could fix your account (either by knowing how to fix the subaccounts or knowing the magic incantation to tell AWS to kill them) but of course it would cost much more than simply paying the bill.
anderiv超过 1 年前
Amazon rightly is very careful about closing accounts. This is why you have had a hard time thus far. When you say “invalid email accounts”, what do you mean? Are they perhaps addresses on a domain that you control? If so, it’s a very simple fix. You just re-create those addresses, then go through the “forgot password” process to regain access to those accounts.<p>If the addresses are on a domain that you do not control, well, that’s a lesson learned for you I think. In this case, you’ll need to continue working with support to explore what can be done.
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two_in_one超过 1 年前
Sounds like &quot;neverending charging bonanza&quot;. Like one sh*tty bank I&#x27;m dealing with right now.
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KomoD超过 1 年前
&gt; Will they come after me for this?<p>You&#x27;ll probably be fine.
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