Contexts -<p>Relying on Cloudflare to be the gateway of all of our production traffics is scary.<p>Currently we are on Enterprise plan, but we don't know if phone support is possible and email support is very slow - typically takes a few days for one reply. We have an open ticket opened ~1 month ago and they still can't answer some basic questions.<p>Can't imagine what to do if there's big outage on their end or mistakes made by their human operators.<p>Ideally, there's a good Cloudflare alternative, and we can easily update our dns customer server to point to that alternative when Cloudflare has outage (or caused by their human operators mistakes).
I think Fastly offers some similar products: <a href="https://www.fastly.com/edge-cloud-network/" rel="nofollow noreferrer">https://www.fastly.com/edge-cloud-network/</a><p>But Cloudflare offers a lot of features/services. What specifically are you trying to find alternatives for?
We are using Cloudflare enterprise as well and have a phone number to call, including an SLA for P1 support tickets, which I believe is 2 hours. [0]<p>Never had any issues with receiving solid support but our account manager has been super good. I will say there's been a lot of turnover after they went public but overall the service has been solid for our use case. (delivering terabytes of peer data and analytics a month)<p>Have you brought any of these issues or concerns up to your account manager? Curious if they had any ways to help.<p>[0] <a href="https://www.cloudflare.com/enterprise_support_sla/" rel="nofollow noreferrer">https://www.cloudflare.com/enterprise_support_sla/</a>
I've been in the industry long enough that sometimes I wonder if we have all somehow collectively forgotten about nginx whenever this question comes up.
Clour providers all have similar services, azure frontdoor is one example coupled with azure waf.<p>But honestly, no one really matches their quality of service and user interface as well as attention to detail. But a major reason to ditch them is that they may decide they hate your ip or browser just at the exact moment you need to do a critical change or troubleshoot something on their platform. The arrogance behind "shoot first, ask questions later" attitude is silly. If I can type in a legit user login with 2FA and I am a paying customer, no security control should block me at all. Google suffers from the same arrogance.<p>I would use CF for personal stuff but not for my business or at work.
I'm launching a competitor for just these reasons ... <a href="https://skip2.net" rel="nofollow noreferrer">https://skip2.net</a><p>Hosted DNS (so you'd just have to change your nameservers,) CDN, WAF, and all the other goodies like compression/image transformation/SSL.<p>I've got support on the list... What else do you want to see in a solution like this (anyone)?
This is something I've looked for many times before. I actually don't want the CDN side of Cloudflare (some parts of my app are incompatible with the way their CDN works), but I do want the WAF. But Cloudflare doesn't let you disable the CDN side of their service. It's all or nothing.<p>Anybody have alternatives to Cloudflare's WAF?
There are a bunch of alternative CDNs, from what I found late last year there are basically zero other unmetered CDNs though - they all charge for transfer costs, so if your outbound traffic levels are high, it may be prohibitively expensive to change to an alternative CDN.
DDoS-Guard has many similar services. Based out of RU. Seems to be used by questionable services more so or a similar amount to Cloudflare. Only briefly looked into them but had trouble understanding pricing structure and what came with what. Ended up using CF.
have you checked bunny.net? i deployed a cdn easily on their lovely ui, would love to hear other people's experiences on it though.<p>bunny for example doesnt have s3 storage api yet.