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Ask HN: Paid for X Premium and still no access

12 点作者 vclouder超过 1 年前
It is the oddest thing, and I wonder if others have encountered this issue. I paid for X premium on Sept 7 and still have no access to the features or blue checkmark. I have opened several tickets with X support and I get the same canned replies, "Thanks for reaching out about the missing blue features. We are aware of this issue and understand how frustrating this might be. Our team is working to resolve this." but the tickets never stay open. There is no way to get my money back, as I understand it. Anyone else had a similar issue or suggest a way to get this moving?

8 条评论

I_Am_Nous超过 1 年前
Considering Elon fired as many people as he could, it's no surprise something is fundamentally broken and they haven't figured out how to fix it yet. Sucks it ate your money.
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pram超过 1 年前
Be forewarned doing a chargeback forever precludes Elon replying to one of your tweets with “concerning” or “interesting”
tanseydavid超过 1 年前
X is running on Full-Self-Driving mode now.
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DamonHD超过 1 年前
You could initiate a chargeback with your card issuer or bank for non-delivery of services paid for.
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terrycody超过 1 年前
I have same issue as yours, but I only paid them several days ago, the website writes wait till 30 days, so I guess maybe give it some more time to see? I dunno, no I am a bit nervous since you post this....
more_corn超过 1 年前
Why would you think that paying the CEO man child will get you what he promised?<p>Has he paid the rent X owes? The severance? You know how sometimes someone will say “awe, pay me back later, I know you’re good for it.” Whatever the opposite of that is called is what’s going on here. He’s not good for it.
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catlover76超过 1 年前
lol why would you pay for such a thing unless--maybe--you&#x27;re a journalist, in which case fair
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biglyburrito超过 1 年前
lol