I have been using Crisp for several years, and often we need to do some actions to manage the users' accounts.<p>Some actions we were doing manually:<p>- sync contact information in our systems<p>- cancel their subscription<p>- activate trial<p>- refund accounts<p>- create internal dev tickets<p>That's why I created Quick Actions, a plugin for Crisp to allow support chat operators to trigger actions directly from their inbox sidebar.