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Developer account removed by Apple

753 点作者 vilfredoparet0超过 1 年前

43 条评论

Manuel_D超过 1 年前
If the fake reviews are indeed the reason why the apps were taken off the store, that does strike me as an inappropriate action. Take down the reviews, yes. But closing the developer account creates a big opportunity to eliminate competition by buying fake reviews for your competitors. There&#x27;s also nothing developers can do to prevent this since they can&#x27;t curate or reject reviews from what I know.<p>That said, other commenters are pointing out a very large revenue figure relative to the popularity of these apps. That smells more like money laundering or fraud. In that scenario, Apple should have been more specific in their communications.
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jacquesm超过 1 年前
All of this is a direct consequence of allowing a gatekeeper in the first place. Every app developer is fractionally guilty of enabling Apple to position themselves as such. I&#x27;ve built a neat little bit of software and I&#x27;m sure I could monetize it by wrapping it up as an app. But there is no way that I&#x27;m going to give either Apple or Google more power than they already have so the development of the app is a bit slower than it otherwise would have been. But that&#x27;s fine, releases still happen regularly and I&#x27;m having fun building it. If I needed the money to be able to work on it I would have possibly been forced out of this luxury position and I&#x27;d absolutely hate it.
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mortallywounded超过 1 年前
Something feels off... those apps don&#x27;t seem like 33K&#x2F;MRR worthy. I suspect some kind of manipulation was being done to... help?
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woadwarrior01超过 1 年前
This is very reminiscent of the Dash controversy from a few years ago. In that case Apple even responded with the details[0] of the developer&#x27;s transgressions, after a huge outcry from the app dev community.<p>[0]: <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=12680131">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=12680131</a>
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strongpigeon超过 1 年前
It’s hard to get a full picture, but reading the text reviews on Google Play [1] makes it seem like these app are the kind that require subscriptions for no reason and are really aggressive about asking for reviews.<p>There’s also a big disconnect between the average of the text reviews and the “score only” ones.<p>[1] <a href="https:&#x2F;&#x2F;play.google.com&#x2F;store&#x2F;apps&#x2F;details?id=com.sarafan.reely">https:&#x2F;&#x2F;play.google.com&#x2F;store&#x2F;apps&#x2F;details?id=com.sarafan.re...</a>
kojeovo超过 1 年前
Not that I am arguing in favor for how things currently work re Apple&#x27;s ecosystem, but from a quick look it seems like these apps bait you into paying and the developer is just completely ignoring that part. I think that&#x27;s what Apple is not fond of.
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Namari超过 1 年前
In this case, where does this money goes? Is it refunded to the people who bought the apps or is it litterally stolen by Apple?
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paradite超过 1 年前
I&#x27;ve been collecting these deplatform actions over the years. Only 2 so far in 2023 that I recorded:<p><a href="https:&#x2F;&#x2F;github.com&#x2F;paradite&#x2F;awful-deplatform">https:&#x2F;&#x2F;github.com&#x2F;paradite&#x2F;awful-deplatform</a>
mk89超过 1 年前
From the reviews on play store it looks like the typical apps that spit ads like hell. Some complain about the fact they don&#x27;t work, some are happy with them. Business as usual.<p>Not sure why they got shutdown, probably the competition really burnt them with the fake reviews.<p>That&#x27;s really ugly.
jensenbox超过 1 年前
Every time I read one of these stories, the first thought I have is: &quot;We should be pushing to have PWA be more robust and be positioned as a first class citizen&quot;.<p>My thinking is that would remove the need for a singular approval process. Liberating all developers to build what they want.<p>Of course security is always a concern. PWA in sandboxes of some sort sounds like the best path forward.
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absqueued超过 1 年前
Reading a few reviews on the playstore of this apps - instantly tells me that something is off.<p>Asking for review after 20 second of app installation? Also most 5 star reveiw looks fake.
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dakial1超过 1 年前
I don&#x27;t know Chile, but this move by Apple is illegal in many countries and the developer might get a good money in damages.<p>It doesn&#x27;t matter what the platform T&amp;Cs say, know your country&#x27;s laws and you&#x27;ll avoid unnecessary headaches.<p>Now thinking about it, it might make sense for some developers to publish their apps in specific countries to mitigate this kind of risk...
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runwhileyoucan超过 1 年前
App store is filled with these kind of apps that all look the same. Nothing innovative and filled with ads. They all do the same task and ask for subscription right-away and for your 5-star review in 2 seconds. I feel like you did too much FAFO to me.
RainbowFriends超过 1 年前
Hitting the front page of Hacker News will lead to a much cheaper resolution of this issue than paying their law firm.
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scarface_74超过 1 年前
From even the authors description, it doesn’t seem like the review process was “automated”. Someone at Apple actually found suspected fraudulent activity and the reasons weren’t just a template.<p>I don’t have an opinion on whether they were targeted by a third party.
joeframbach超过 1 年前
The change.org petition seems like a non sequitur in the article. What are you hoping to achieve by incrementing some counter in the void? Change.org is not the legal system nor is it Apple&#x27;s customer service system. It is nothing.
bborud超过 1 年前
I can’t understand how people can feel comfortable depending on companies that will never talk to them.
otterley超过 1 年前
If you truly believe you were treated unfairly against Apple, you think they are in breach of contract or violating the law, and they are threatening your livelihood, then sue them. Complaining on the Internet is unlikely to give you the relief you seek.
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EwanG超过 1 年前
Honestly, after looking through the &quot;apps&quot; they created and what little I could find about reviews for them, I am having a hard time not feeling that Apple was in the right here.<p>On the other hand, I certainly understand that having your business shut down with little or no notice and right of appeal lies with the &quot;prosecution&quot; can feel crummy.
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ilamont超过 1 年前
Many platforms have this issue. While some freezes are deserved, others are false positives or account problems that are difficult to resolve.<p>Amazon sellers live in dread of this scenario, not only because of the frozen funds, but also the inability to get a clear answer of what policy was broken. Or, Amazon&#x27;s automated shutdowns make accusations that are impossible to disprove such as review manipulation or running multiple seller accounts. You can see a sample here: <a href="https:&#x2F;&#x2F;twitter.com&#x2F;AmazonASGTG" rel="nofollow noreferrer">https:&#x2F;&#x2F;twitter.com&#x2F;AmazonASGTG</a>
m3kw9超过 1 年前
Does this (write fake reviews on competitor apps to cancel them) happen a lot to other developers? Would be open season for all copy cats not?
RecycledEle超过 1 年前
My best guess is that the Russian scammers stole OP&#x27;s IP. I don&#x27;t mean that they just copied it. I mean they prevented OP from using it. This has happened to me many, many times. This is yet another reason I hate IP laws.
BrenBarn超过 1 年前
And yet they&#x27;re trying to convince the EU they&#x27;re not a gatekeeper: <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=38399123">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=38399123</a>
tmaly超过 1 年前
You are burying the lead in your story. You should put that right at the top.
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bdcravens超过 1 年前
What&#x27;s the backend of the Rolly AI chat app like? Is it using ChatGPT in a manner that violates their TOS?
throwaway892238超过 1 年前
I don&#x27;t understand why anyone tries to build a livelihood on these stupid platforms. It&#x27;s a virtual certainty that you will get screwed over and have no recourse.<p>If the platforms continue to be a major source of income for many people, then those people need to petition their elected representatives to force the platforms open. The OS has to give you a choice of browser, so the smartphone should have to give you a choice of app store.
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chad1n超过 1 年前
It&#x27;s pretty embarrassing for Apple because it&#x27;s a pretty common thing for Apple to close random developer accounts with pretty respectable applications. At least, Google is a little bit more transparent from my experience, I could easily publish my application there, but on Apple, you have to go through tons of mental gymnastics and their cerficates are $100&#x2F;year compared to one $20 certificate from Google.
worik超过 1 年前
This is a sad story<p>It is repeated many times, this is not the first here<p>Illustrates the problem with building businesses based on those &quot;walled garden&quot; services<p>We have seen reports like this not just about the apple store, but about YouTube and Facebook too
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HeavyStorm超过 1 年前
When will the authorities realize that the app stores must be regulated?<p>30% cuts and you get removed with no warning, negotiation, nothing.
awinter-py超过 1 年前
yes apple needs some kind of independent board of review like facebook and openai
olliej超过 1 年前
It remains absurd that corporations can do this shit (PayPal does this a lot, I recall various other articles over the years for other companies as well), and there are no consequences. Delayed payment should have mandatory penalties along the lines a normal person would get for failure to pay a bill.<p>Seriously, if you think it’s <i>fraud</i> then there should be a police report, if it’s a ToS violation close the account and ban the user, but if they haven’t actually committed fraud it’s their money.
slezyr超过 1 年前
Russian guy saying that he is in Chile in the first sentence? Absolutely nothing suspicious.<p><a href="https:&#x2F;&#x2F;companies.rbc.ru&#x2F;id&#x2F;1215600010141-obschestvo-s-ogranichennoj-otvetstvennostyu-sarafan&#x2F;" rel="nofollow noreferrer">https:&#x2F;&#x2F;companies.rbc.ru&#x2F;id&#x2F;1215600010141-obschestvo-s-ogran...</a><p>It is even a Russian company. It was registered a bit before the war started and liquidated not so long ago.
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steponlego超过 1 年前
This is all shitware and you were commissioning fake reviews.
snowbyte超过 1 年前
This is peanuts VS the sums of money frozen in FTX.
lolinder超过 1 年前
I get that everyone feels strongly about abuse of power by these app stores, but I wish stories like this would stop making it to the front page. Often, the company trying to build outrage knows very well what they&#x27;ve done and is lying to try to get a mob going to get what they want.<p>The pattern is usually the same: the story gets a lot of upvotes from people who don&#x27;t pause to think about the story, the first few comments are filled with outrage, and then the more thoughtful comments trickle in pointing out all the holes in their claims (in this case, weirdly large revenue numbers and many dark patterns described in reviews that line up with Apple&#x27;s assertions). But by the time the commenters have done the research and figured out that the story is overblown, it&#x27;s already too late: the company got the attention they wanted. &quot;A lie can get halfway around the world while the truth is still putting on its shoes.&quot;<p>I don&#x27;t doubt that there are people who are actually damaged illegitimately by unilateral actions like this, but every time we swarm to upvote a fishy one like this, the effectiveness of HN as an escalation platform gets weaker.
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wouldbecouldbe超过 1 年前
Working with Apple is horrific, I have a small Saas company publishing fitness apps.<p>They don&#x27;t give a f**. They treat you like a peasant, while constantly making review mistakes (like asking questions explained all caps in the review notes), unexplained white screens, bugs &amp; unreachable appstore connects.<p>I often had an app rejected because IAPurchase takes too long because of Apple&#x27;s server being too slow. Then they take days to respond just because they claim it&#x27;s your mistake. On second try it works and they find something else to complain.<p>Honestly bad karma. It will come back at some point. But it will take a while, the App Store is not build on quality &amp; care, but on pure power.
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max_超过 1 年前
Too long, Don&#x27;t Read;<p>- OP develops apps<p>- OP&#x27;s apps get flagged and removed from iOS store for violating Appstore rules.<p>- OP learns his app has been cloned down to the last pixel by one NIGII Technologies<p>- OP learns that NIGII Technologies launched and attack on his &quot;Rolly app&quot; by paying fake accounts to make bogus reviews on OPs app account.<p>- Attacker (NIGII Technologies) purchasing fake reviews to comment on OPs original app causes Apple to shut down OPs Apple Developer account.<p>- OP wants you to help him sign a petition <a href="https:&#x2F;&#x2F;chng.it&#x2F;5dpJHY6KGf" rel="nofollow noreferrer">https:&#x2F;&#x2F;chng.it&#x2F;5dpJHY6KGf</a><p>- OP would also want you to write a letter to the App review team appreview@apple.com
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cptaj超过 1 年前
This keeps happening again and again in all online marketplaces. Be it amazon, ebay, app stores, etc.<p>This NEEDS to be regulated. If thousands of companies make a living in your marketplace, you simply can&#x27;t be allowed to take destructive unilateral action against their business without due process.<p>One guy reviewing tickets in a random location worldwide, working for minimum wage, takes a 30 second look at your case and closes down your account. Your company loses millions and goes out of business before any dispute even gets processed (If they even have a dispute system)<p>This is simply an insane way of doing business.
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skratlo超过 1 年前
The whole business model of living off of App stores, controlled by tech giants, is flawed, and no sane person should ever make this their sole source of income. It&#x27;s like being held hostage.
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RagnarD超过 1 年前
I developed several iPhone apps. While I didn&#x27;t run into something as serious as this, I have a hard time seeing how any company could invest serious money into developing an app that Apple - in its sole judgement - can capriciously reject. I am greatly in favor of competing app stores and the unequivocal ability to &quot;sideload&quot; any apps (at the user&#x27;s risk of course.)<p>I suspect Apple themselves don&#x27;t realize that their own policies have inhibited the development of apps which would blow away what currently exist at the high end, given the unacceptable business risk of depending on such control-freak caprice. The laisse-faire world of PCs is bigger and better simply for that reason - an enormous swath of hardware and software that simply has to adhere to an objective technical standard.
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Cypher超过 1 年前
wtf apple, sort your crap out.
Obscurity4340超过 1 年前
Blow it up, peepz. First they come for him...
dvfjsdhgfv超过 1 年前
It&#x27;s heartwarming to see finally someone take Apple to court on this! So many small developers have no chance to do that.
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