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Ask HN: Is making requests approval service for IT worth it?

1 点作者 daemon_9009超过 1 年前
Hi, I have seen a loop hole in the approval giving process in the IT dept of various tech companies, so how they do it currently is: let&#x27;s say an employee wants a certain permission for github, he will either raise a ticket using their portal or mail it to the manager asking for approval, the manager forwards it to the IT support and they approve it manually(well using the github portal they have, but it is a manual work since they have to locate the person and give the permission). The current solutions like rippling, electric etc. does not provide the feature for raising the tickets, the portal is with only one person, hence the approval process becomes single-point contact thing.<p>My solution was to make this process a multi-point contact thing, by integrating the request raising process and the approval giving process(by using API ofc) so the request need not go the IT support but is tackled by someone in between who had the required access rights, hence this becomes a multi-point service. Can this platform be converted into a business? or the right questions should be will tech companies consider buying something like this when the requests are generated seldomly?

1 comment

mgl超过 1 年前
Do you think this could implemented as a workflow in Jira?
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