I admit that I never understood what was going on with Google's voice assistant. As a user for the past 4-5 years or so (mainly using smart home devices), it hasn't shown improvement in quality; at times, it even seems to regress. What were all those people doing day to day??? This is a serious question.<p>I remember thinking the same thing about Twitter: Why do they have all those employees? And, with an 80% reduction in workforce, they are still operating. Yes, the new management is ruining the business side of things, but the service is still functional in the same way as it was 3 years ago.