>In these countries, the cost of living tends to be lower, so it makes sense to me that the cost for these services should be lower too<p>It seems likely to me that serving customers in far away developing countries will, if anything, cost more than serving local customers. Communication on support tickets is more likely to run into language or culture barriers, you're more likely to run into obscure edge cases around timezones or poor network connectivity, and serving a foreign market might entail additional legal wrangling.