Before even reading I array intuited the main reason: they do not care at all. Paper calls it indifference. Sure, incompetence is a factor, but then simply revisit their root attitude of no-fucks-given.<p>Time and time again has shown they will behave brazenly, to almost comically absurd levels. It's all wrapped up in a thick mire of gradually disenfranchising people, demoralizing them, the slow grind, the constant cyclical aura of "is this 4d chess" or "are they just trolling us?".