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"PayPal took $80k from me and banned me"

149 点作者 bundie超过 1 年前

21 条评论

mpeg超过 1 年前
Ok so I know a bit about this as I had the same exact thing happen to me in the past.<p>The reason this probably happened is that their business was getting a high % of chargebacks from paying customers, paypal is not a specialist payment provider that wants to handle what they consider high-risk business like that, so they block your account and hold your funds for 180 days and during that time keep processing chargebacks.<p>After the 180 days, Paypal will give you the remainder of the money back, so the title is clickbait, they <i>will</i> get back their money.<p>The best thing to do if you operate a business which gets a lot of chargebacks is to find a payment processor that is okay with that, when I had this issue I ended up looking at which payment processors porn sites used and picked one of them, which had no problems. That was a long time ago, so I&#x27;m sure there&#x27;s more options now.
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gndk超过 1 年前
I have nightmares about this. The comments here saying that PayPal is just for hobby projects and should be avoided are living in a different reality.<p>For me (e-commerce business, mainly in Germany), PayPal makes up around 70-80% of revenue and isn&#x27;t easily replacable.<p>I&#x27;m sure some customers would whip out their creditcard (if they even have one) or enter their long IBAN bank account numbers for direct debit, but many probably wouldn&#x27;t. The convenience of PayPal is unmatched.
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MrThoughtful超过 1 年前
I thought the finance industry is highly regulated?<p>Can a company really &quot;hold any funds in your account for up to 180 days&quot; just willy-nilly?<p>And what does this mean:<p><pre><code> Fun bonus, they hold $80,000 I won&#x27;t get back. </code></pre> Has anybody ever really been completely robbed by PayPal and never gotten their money?
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tjbiddle超过 1 年前
This is precisely why on all my PayPal accounts I have a auto-sweep enabled so that anything over $6,000 is sent to my account daily.<p>I could set it to a lower threshold, but my AOV is ~$2,000 so I prefer to have enough for refunds - otherwise PayPal needs to debit my checking and then it takes very long for the customer to get their money back.
djakaitis超过 1 年前
This guy also had his stuff deleted from Heroku. I get the feeling he might be in the wrong here and isn’t telling the whole story.
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gregjor超过 1 年前
Not enough information, no context. PayPal has terms of service and laws they have to comply with. Probably a story here but unlikely PayPal just shut him down and kept his money <i>for no reason</i>.
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mcv超过 1 年前
$80k sounds like it&#x27;s worth a lawsuit.<p>PayPal is terrible and unreliable and should be avoided, but if they confiscate your money, I would expect you should be able to sue them for it.
devaiops9001超过 1 年前
Businesses will abuse you like this unless you know how 1.] to sue 2.] how to make a threat to sue sound credible 3.] be strong on #2 with articulation on <i>punitive</i> damages.<p>A well written letter can get things moving pretty quick.
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rtsil超过 1 年前
Wild speculation: some of the AI-generated headshots sold by the company were used for fraudulent activities.<p>Real outrage: how can a company take $80K of someone else&#x27;s money (&quot;I won&#x27;t get back&quot;). Decline to do business, sure, hold until an investigation is done, why not? But this is outrageous. Did they refund it to the buyers at least?
xyst超过 1 年前
TIL: from reading comments here. PayPal, an American company, is very popular with German businesses and consumers.<p>As an American, I only used PayPal to send and receive money to&#x2F;from dad. I have seen a few pushes to use PP, but mostly in the e-commerce space for some promotion. “Use PayPal, get extra X% off price!”<p>Personally, I am not a fan of the debit&#x2F;credit world. I will use them simply out of necessity and “cashless” society. But there are much better ways to pay people and businesses that don’t involve a sea of middleman siphoning off percentages or pennies of each transaction.
lovegrenoble超过 1 年前
it&#x27;s better to avoid PayPal anyway, so sorry for you, hope your post will be in the top.
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SilverBirch超过 1 年前
One of the things that fascinates me about silicon valley is that there&#x27;s this very clear playbook that goes along the lines of: We&#x27;re going to &#x27;disrupt&#x27; X industry with technology. And disrupt often has a veneer of technological progress, but really is primarily just regulatory arbitrage. Paypal: We&#x27;re going to be a bank, but we&#x27;re not going to adhere to banking regulations. Crypto: We&#x27;re going to be a stock exchange, but we&#x27;re not going to adhere to SEC regulations. Uber: We&#x27;re going to be a taxi company, but we&#x27;re going to ignore all local taxi regulations. Uber&#x2F;Doordash&#x2F;Gig economy: We&#x27;re going to employ people, but we&#x27;re going to ignore employment law.<p>Not only is it interesting that this <i>keeps</i> happening, and successfully. But we&#x27;re like 25 years down the line since Paypal started, and Paypal is still acting in ways that you wouldn&#x27;t expect a bank&#x2F;payment processor to be allowed to behave by regulators.<p>Like, if I were a regulator I would seriously be considering just going through Uber&#x27;s behaviour since the company started and prosecuting every single violation they committed. Let&#x27;s see how well that business model holds up. It&#x27;s not good enough to say &quot;Oh we&#x27;re all billionaires now and we floated on the stock exchange so I guess now we&#x27;ll think about abiding by the law&quot;.
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forinti超过 1 年前
The last paragraph indicates he&#x27;ll get his money eventually.<p>Nice idea for a business, by the way.
is_true超过 1 年前
The guy just got is account back. But this thread is now hidden on HN&#x27;s frontpage.<p>This is an isolated case, do not expect Paypal to solve your issues if you don&#x27;t get this level of visibility.
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gndk超过 1 年前
He got his account reinstated - <a href="https:&#x2F;&#x2F;twitter.com&#x2F;dannypostmaa&#x2F;status&#x2F;1757411996989825200" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;dannypostmaa&#x2F;status&#x2F;1757411996989825200</a>
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ggm超过 1 年前
Spend $200,000 and up, you might recover it, on the court steps. Or not.
dncornholio超过 1 年前
Has it been 180 days yet?
thriftwy超过 1 年前
&quot;Comrade Stalin, a terrible mistake is happening!&quot;<p>Well PayPal is known to do that for <i>two decades</i> now, it would take a huge amount of self-confidence to keep $80k there.
ThePowerOfFuet超过 1 年前
I cannot comprehend why any seller would leave a balance in PayPal instead of enabling autosweep into their bank account daily.<p>Mind blown. FAFO.
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tainted_blood超过 1 年前
Wouldn&#x27;t have happened with Bitcoin.
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lovegrenoble超过 1 年前
And why did you keep so much money in your account, there&#x27;s must be an explication?
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