I don’t know what exactly he’s doing spending all this time though. There are no positive results to show, including for Apple itself (it gets embarrassed quite often by App Store mess-ups).<p>Whoever’s actually been in charge of the App Store and running it has been doing a terrible job for a long time. Unpredictable app review durations, unpredictable app review feedback, unpredictable and grossly wrong app rejections, not handling reports about really malicious apps (that either charge like tens or hundreds of dollars per week or violate App Store rules on privacy or do something else that’s bad)…the list is quite long.<p>Apple hasn’t invested as much as it should on the App Store. This leaves it with disgruntled app developers, disgruntled customers and disgruntled governments.<p>It seems like it’s a bit too late for Apple to salvage this situation. Years and years of neglect in the pursuit of profits is finally catching up. Without an overhaul of the entire team right from the top, this down slide is not going to be arrested (it’s questionable it could be even with an overhaul, because of Apple’s thinking process and blind spots).