Ask HN: Its almost impossible to talk to Amazon customer service

3 点作者 nancyp大约 1 年前

I am having trouble with a delivery. Cant return it because its stuck with bot loops and wont let me chat with a human. It used to be the best customer focused service. Now it's all poor quality bots and done.

2 条评论

ceejayoz大约 1 年前

Call? 888-280-4331 (according to <a href="https://www.amazon.com/gp/help/customer/display.html?nodeId=GBVANAYXS46L4JR4" rel="nofollow">https://www.amazon.com/gp/help/customer/display.html?nodeId=...</a>).

nancyp大约 1 年前

Amazon I'm not renewing my prime membership.