Under appreciated: Automation creates, or dramatically enhances, the need to fully understand problems and solutions at the most detailed and practical levels. Because automation removes the valuable manual ad hoc flexibility to adapt to most wonkiness.<p>1. When a job requires a mix of human and computer work, productivity changes are very dependent on interface details. Even one slightly confusing GUI, slowness of feedback, a tool that isn't quite as flexible as a job needs, or an inability to see/edit/use related information at the same time, can greatly harm productivity.<p>2. When a job is completely automated, productivity can go way up. But this productivity doesn't get attributed to human workers, it is corporate productivity. And then only if this highly optimized task really provides value. There is a lot of performative information processing, with conjectured long term payoffs, serving the needs of management and tech workers to look busy, and believe they are valuable.<p>For both human and corporate productivity, automation makes it extremely easy to decrease productivity due to the most subtle mismatches between problems and solutions.<p>When work is done by hand, these mismatches tend to be glaringly obvious, less tolerated, and more easily mitigated or eliminated.