Did this actually work? Searching for 'etilqs_', now in 2024, gives plenty of results much like the ones described in the comment. The claim that "...anybody smart enough to figure out the code is also likely smart enough to know that calling the developer will not help..." doesn't hold true when the confused users were never being 'smart' at all; they were reading out-of-context support queries and blogspam.<p>In my opinion, the problems that remain to this day include:<p>- lack of adherence to conventions for naming and storage of temporary files, especially on Windows. Somehow I'm not surprised that McAfee was a prime offender: antivirus vendors have no incentive to make things less confusing!<p>- sub-standard technical support that perpetuates misunderstandings. I sometimes wonder how I ever managed to become expert in the fields that I have, because most of the information on any technical subject is misleading if not outright wrong.<p>- (predictably) a lack of technical literacy in the general population. I know people are touchy about this, and rightly so - it's not the fault of the individual. Yet you can't avoid the mismatch between the knowledge required to correctly understand and debug software like SQLite and the much lower threshold of being able to find a telephone number online and start pestering people.