I'm never going to speak negatively about any employer, but, as much as people are crying foul about the editing of the video, what you see in the video is very analogous to the type of person that Austin is in real life. Austin appears to be very appearance driven -- both in terms of DotLoop's public perception as well as in his persona -- and this video is a great extension of his character. I've been watching the comments on GigOm, and most of them are really spot on based on my experiences with the company.<p>Matt (who is a co-founder and CTO) is a brilliant technologist. I have some severe issues with Brian (imagine that?!), but, the team in Cincinnati is driven (they were on a Death March since mid Janurary for their new product, and pulled it out even with the mental burnout involved) and I have all the confidence and faith that they will continue to thrive even though they are now maintaining two different code bases with their new release.<p>DotLoop has always had a problem finding talent in Cincinnati (they hired me through a recruiter). There was an issue with culture when I was there, but the location of the office, environment, and management play into it. I don't expect that to change -- and if this video was around when I was looking for a new job, it would have striken DotLoop off of my list rather quickly -- and as much as I'd like to think that this will change with offices in Silicon Valley and Austin (based on their jobs page), unless they make some rather major management changes, (move away from a MBA/Management driven structure to an engineering driven structure), I don't see DotLoop attracting the type of talent that they're looking for.<p>The product is excellent for the market -- it's simple to use, and well suited for their client base, and I wish them the best.