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Ask HN: Founders, how do you track your core SaaS metrics?

3 点作者 mmckelvy11 个月前
By core SaaS metrics, I mean metrics across product usage (daily active users, clicks), sales and marketing (pipeline, churn), and finance (ARR, LTV, CAC).<p>Do you use individual tools to track each of those metrics or do you bring all the data together in a central database and track things from there?

1 comment

Jugurtha11 个月前
Alistair Croll wrote a few books about that.<p>- Lean Analytics<p>- Complete Web Monitoring<p>In Lean Analytics, the &quot;Part Two&quot; is titled &quot;Finding the Right Metrics for Right Now&quot; where the author delves into analytics frameworks, then breaks it down by what kind of business you&#x27;re in (models: e-commerce, SaaS, free mobile app, media site, etc...) and what stage you&#x27;re in (empathy, stickiness, virality, revenue, and scale) and then how to drive these metrics.<p>In &quot;Complet Web Monitoring&quot;, the author may have more answers to your question (nuts and bolts, implementation), as you may already be aware of your core metrics.