For reasons that now elude me, I signed up for educative.io last year. It's not great content, little more than a few crappy ebooks in a web UI. I'm pretty sure I turned off auto-renew at the time (because I normally do this for annual subscriptions), but have no written record.<p>It recently auto-renewed for an annual term (£189), and customer service are refusing to refund. I will, of course, be getting a chargeback from my credit card company.<p>So if you also foolishly subscribed to an educative.io that is now dormant, make sure you're deleted the account and have written evidence.
All the EdTech companies (e.g. India's Byju, once valued at $22 billion, bankrupt now, LambdaSchool, AlgoExpert etc.) start with lofty and noble goals, but reduce themselves to profit greedy companies. Don't get me wrong, nothing against profit seeking, but profit greed at any cost makes them indulge in dark patterns and even illegal strategies.
This is why I use privacy.com cards for the majority of my online purchases. You never know when a company will change a policy and charge cards on file.
Educative also has a very strange (to say the least) way of interacting with authors: <a href="https://antonz.org/educative" rel="nofollow">https://antonz.org/educative</a>
There should be no problem on the customer side. Just do a chargeback in this case (and please do this only in case of a scammer as the consequences are severe for a business. Always reach out first to the company before doing this!). If enough people do a chargeback the payment provider of the company will kick them out of business in case you can prove in the dispute from the payment provider that the auto-renews go against regulations in your respective country.
Seems like the popular (?) "Grokking the Coding Interview" course is sold through them. This was commonly recommended on sites like Blind.<p>The content of the course appears to be widely distributed for free elsewhere on the internet now on GitHub (unofficially). At least the last time I checked, there also exists cross references to LeetCode questions equivalent to their questions.
I do not know how things works in banking outside EU but here for on-line stuff it's fairly common to pay with virtual bank cards, meaning a one-shot or few shots (at your option) with a maximum amount Visa or Mastercard dummy card.<p>I do normally not use a real card for anything on-line so any eventual auto-renew end up in fail anyway.
> I'm pretty sure<p>If you're not actually sure I don't understand how you can make a post claiming they did it without your consent.
The majority of sass products auto-renew. Everyone of us likely forgot to cancel a subscription at some point.<p>It doesn’t give you a right to shit on a startup because you forgot to cancel