Confrontation With TSA Agent Leaves Grandfather’s Ashes on Floor

This is just a paragraph from the actual story which is here: <a href="http://www.theindychannel.com/news/31224633/detail.html" rel="nofollow">http://www.theindychannel.com/news/31224633/detail.html</a>

Disgraceful. How does the TSA constantly get away with shit like this?