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Ask HN: SaaS Vendor Shut Down Silently, Still Charge Us via Stripe. What to Do

1 点作者 wenbin8 个月前
I just reached out to Stripe, but they couldn’t stop future recurring charges.<p>We might be able to work with our bank or credit card provider to block future payments. However, I believe Stripe could offer better tools for customers in situations like this—where a merchant shuts down without notifying anyone, yet customers are still being charged month after month.

1 comment

toomuchtodo8 个月前
Chargeback and complaint to your state&#x27;s Attorney General. If your financial services provider can&#x27;t block the charges, you might need to close the account and re-open, migrating recurring charges to new account.