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Ask HN: Solving workplace knowledge fragmentation with AI

2 点作者 earcar8 个月前
I&#x27;m researching the challenge of workplace knowledge fragmentation – the problem of important information being scattered across multiple platforms (Slack, email, wikis, GitHub, etc.), making it time-consuming and difficult to find what you need.<p>Initial survey results (n=30) suggest that:<p>- Most knowledge workers spend 30+ minutes daily searching for information<p>- Top pain points are scattered information, difficulty finding specifics, and dealing with outdated data<p>- There&#x27;s high interest in AI-assisted information retrieval and synthesis<p>I&#x27;m exploring the concept of an AI assistant that could search across platforms, understand context, and provide relevant information quickly. However, I&#x27;m still in the problem-validation stage.<p>Questions for the HN community:<p>1. How significant is this problem in your work?<p>2. What solutions have you tried? What worked&#x2F;didn&#x27;t work?<p>3. What would be your concerns about an AI-powered solution for this?<p>4. Are there aspects of this problem I might be overlooking?<p>I&#x27;m also running a more detailed survey (link in comments). If you&#x27;re interested in the problem space, I&#x27;d appreciate your insights.<p>Thanks in advance for any thoughts or critiques!

2 条评论

earcar8 个月前
Here&#x27;s the link to the survey: <a href="https:&#x2F;&#x2F;tally.so&#x2F;r&#x2F;wzqDq8" rel="nofollow">https:&#x2F;&#x2F;tally.so&#x2F;r&#x2F;wzqDq8</a>
ndilsou8 个月前
This sounds like <a href="https:&#x2F;&#x2F;www.glean.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.glean.com&#x2F;</a> ? I&#x27;m sure there is many other SaaS like that. It&#x27;s just the one that came to mind first.<p>The problem you highlight is real in any large enough enterprise. But the issue is not just about where the info is:<p>- How do you know you have the latest view of a given topic, ie. the files you&#x27;ve ingested represent the &quot;head&quot; of your company&#x27;s knowledge tree?<p>- How do you deal with that important piece of insights that never made it to a digital storage, because it&#x27;s only in Joe&#x27;s head and by the way he moved team so unless you know who Joe is in the first place, you don&#x27;t know what you don&#x27;t know?<p>- How do you deal with the fact that some desks really don&#x27;t like sharing info with each other and a big part of a Project&#x2F;Product Mgr&#x27;s job will be to painfully wrestling info from other teams (very real in banking&#x2F;finance)?<p>Workplace knowledge fragmentation is an interesting business problem, mind you. I&#x27;m just saying it&#x27;s not just a software problem...<p>I&#x27;d really start with a market survey of the existing competitor landscape if I were you. And maybe niche-down to knowledge fragmentation for a specific role-type (QA or DevOps or Marketing, etc...). And pinging a few existing founders for insights. I don&#x27;t know, just spitballing.
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