Curious if anyone in the community is well-versed in solutions for front-end business SMS UIs?<p>Our key criteria is a desktop application that has basic contact management, leverages Twilio for its back-end (pass the API key + account SID to connect), can use an existing 10DLC registered business phone number + campaign for messaging, and is low- or no-code to setup.<p>Some automation, such as message scheduling or conditional messaging on response would be nice-to-have but is not critical.<p>We've examined a few possibilities that don't seem to quite fit our needs:
- TalkyTo: good Twilio integration, however, it's an iOS app (not desktop), lacks contact management, and doesn't seem able to connect to an existing 10DLC campaign on Twilio (creates a new one).
- OpenPhone: Seems like the perfect solution at first glance, but our efforts to discuss the feature set and our needs with our contact at the company have not been fruitful.
- Sendblue.co: Again, seems like a perfect solution, but we've had some challenges connecting with Sales and the cost/conversation means it would be quite expensive relative to our business model, which would create a strong incentive to switch to a different vendor as we scale (we'd like to avoid this).
- Front: Could work, but far more than we need (full CRM system) and quite expensive.<p>Are there any other potential solutions out there that the community can recommend? For this specific vendor, we're highly prioritizing a path of least resistance.