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Ask HN: Anyone Work at Bitbucket/Atlassian?

13 点作者 chrisan5 个月前
I&#x27;m kinda stuck in limbo with my account and unable to contact support<p>I signed up forever ago with my university email, which was promised &quot;free forwarding forever&quot;.<p>However with a combination of new email spam protection and Microsoft taking over the email at the university they have decided to withdraw the email forwarding.<p>When I try to login I&#x27;m being told my &quot;administrator&quot; has requested a password reset &quot;Your admin wants you to set a new password before you log back in. We will send the password reset link to your email address&quot; - however the send password reset email never comes (yes I check spam)<p>The password reset article says to contact my administrator (which I guess is my school?) but when I talk to them they just say we do not manage your account and aren&#x27;t helpful. https:&#x2F;&#x2F;support.atlassian.com&#x2F;atlassian-account&#x2F;docs&#x2F;password-reset-issues&#x2F;<p>My thinking is bitbucket now sees this domain as SSO but I am no apart of this organization and simply have an unmanaged account that provides email forwarding for alumni.<p>Anyone know how to get in touch with atlassian to get me out of limbo?

1 comment

sky22245 个月前
You said you can&#x27;t contact support: Does this mean you can&#x27;t contact them at all or just from your account you&#x27;re locked out of. What else have you tried to contact support? Can you not make a fresh atlassian account to at least begin talking with their support team?