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Ask HN: Web Dev Agency owners – what do you look for in SaaS tools?

2 点作者 andershaig5 个月前
I recently acquired a form backend service (Kwes Forms) and noticed many of our customers are web agencies who use us across multiple client projects. I&#x27;m trying to understand what matters most to agencies when choosing tools. Beyond the basics (reliable, great product &amp; support etc), I&#x27;m not sure what would make the most sense to further target additional agencies given the organic niche.<p>For those running agencies or working closely with them:<p>1. How important is white labeling? Does it need to be perfect or is basic rebranding enough?<p>2. What pricing models work best for you? (per-project, unlimited client usage, etc.)<p>3. What features are critical when you&#x27;re using a tool across multiple client projects?<p>Would appreciate any insights on what makes a tool &quot;agency friendly&quot; from your experience.

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