> The StoryGraph has tried to head off such problems by not allowing private messaging or comments on reviews. Odunayo said she wanted to avoid a situation “where anyone can just comment on your review and you’ve got to deal with being scared to put reviews up there”.<p>Removing comments to avoid the challenges and cost of moderation seems like the modern, practical approach, but it also means losing out on all of the good comments that could have been posted.<p>On the other hand, sometimes comment sections go bad and then I don't feel inclined to read them, and sometimes avoid the site entirely. And it is jarring when sites that once had comment sections decide to remove them.