I would say most command and control voice interactions are going to be like buying a coffee — the parameters of the transaction are well known, so it’s just about fine tuning the match between what the user wants and what the robot has to do.<p>A small minority of these interactions are going to be like a restaurant server — chit chat, pleasantries, some information gathering, followed by issuing direct orders.<p>The truly conversational interactions, while impressive, seem to be focused on… having a conversation. When am I going to want to <i>have a conversation</i> with an artificial person?<p>It’s precisely this kind of boundary violation of DMV clerks being chatty and friendly and asking about my kids that feels so uncanny, imho, when I’m clearly there for, literally, a one hundred percent transactional purpose. Do people really want to be asked how their day is going when sizing up an M5 bolt order?<p>In fact the humanising of robots like this makes it feel very uncomfortable when I have to interrupt their patter, ask them to be quiet, and insist they stay on topic.