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'Please leave feedback': how constant online reviews are changing our brains

12 点作者 sandebert大约 1 个月前

4 条评论

FinnLobsien大约 1 个月前
I&#x27;ve come to distrust many reviews. First, it&#x27;s all Goodhart&#x27;s Law. I heard the average rating on Airbnb is now 4.8. If everyone in the system (guest, host, platform) is incentivized to get ratings up, ratings will go up.<p>Besides, reviews aren&#x27;t fungible. Why would I trust a stranger&#x27;s review if I have no idea of their taste.<p>It&#x27;s the same on Google Maps. A friend of mine runs one of the best coffee shops and bakeries in the city I live in. She has a few bad reviews because she doesn&#x27;t allow laptops and has no wifi.<p>It&#x27;s precisely why I love it—people are there to be around each other, not to stare at glowing glass.<p>Similarly, a beloved local restaurant gets bad reviews because there&#x27;s no English menu and the wait staff doesn&#x27;t speak English. Again, the absence of tourists is why people love it.<p>Meanwhile, the tourist traps have great reviews from gullible tourits.<p>I&#x27;ve gone back to the local news&#x2F;Reddit for recommendations. Online star ratings are meaningless.
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graynk大约 1 个月前
I like reviews. I leave reviews. I read reviews (and not just look at the &quot;score&quot;). Often they are insightful. Thank you for coming to my TED talk.
vr46大约 1 个月前
Only two weeks ago did I use a script found as a Gist to delete all my Google reviews and attached photos, after a bad but genuine and factual review of mine, accompanied by photos as proof, was removed after the place complained. It’s bullshit all the way down.
RamblingCTO大约 1 个月前
I hate this phrasing. Everything we interact&#x2F;read&#x2F;think about&#x2F;consume changes our brains. It&#x27;s in constant changing. That&#x27;s neutral on its own.