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Street address errors in Google Maps

147 点作者 brucedawson大约 1 个月前

36 条评论

aethr30 天前
In the logistics industry the commonly held wisdom is that there really isn&#x27;t any accepted system for &quot;how street addresses work&quot;. Different countries have completely different systems, and even within a country there are often many different conventions.<p>The thing that really matters in delivery is whether the address on the consignment has enough information for an operator to complete the next leg. By the time an item makes it to the region where the delivery address is situated, the local operators usually have enough understanding of the local system to get the item to its destination.<p>Even if the city in the article has a well defined system, it&#x27;s probably not feasible for a global product like Google Maps to understand and encode every regional system. This is the problem that geocoding schemes (what3words, etc) are meant to solve, creating a single system that applies globally. But like many &quot;rational&quot; systems that attempt to replace entrenched practices, they struggle to gain traction.
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kccqzy30 天前
If the author can use the Google Maps feedback tool to get the errors fixed, I&#x27;m pretty sure somewhere on the internet someone with malice can also use the same feedback tool to place the address at the wrong location. The only safeguard is probably a low-paid contractor in India reviewing these manual suggestions.<p>One year ago the Elizabeth line disappeared from the maps in London. There are many Reddit posts about this such as <a href="https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;LondonUnderground&#x2F;comments&#x2F;1be01n3&#x2F;where_has_the_elizabeth_line_gone&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;LondonUnderground&#x2F;comments&#x2F;1be01n3&#x2F;...</a> and <a href="https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;LondonUnderground&#x2F;comments&#x2F;1b0xxb0&#x2F;google_i_dont_salute_you_for_removing_the&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;LondonUnderground&#x2F;comments&#x2F;1b0xxb0&#x2F;...</a>. I asked a friend who worked at Google and they said that it was because some poor workers in India accidentally hid it while fixing something else.
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paulmooreparks30 天前
Google does have a nearly impossible task making Maps work around the world, and I think it does an admirable job. One just has to have a bit of local knowledge to work around the quirks. For example, the walking directions Maps gives for Singapore are usually ridiculous. They&#x27;re almost always twice the distance they need to be, since it&#x27;s very common to cut through the open lower floor (void deck) of apartment buildings (HDB blocks) to get anywhere on foot here. I typically just use the walking directions to get a bearing, point the compass pointer toward the destination, and start walking in as nearly a straight line as I can, ignoring the circuitous path Maps suggests.<p>Driving directions on the expressways here are also spotty. If I wait for Maps to tell me to exit the expressway, I&#x27;m already at or past the exit. I basically have to already kind of know where I&#x27;m going to make use of driving directions (you know, like we used to do with paper maps). Never mind that there are actual bugs in the directions: at one spot on the Ayer Rajah Expressway (AYE), if I need to exit onto the MCE, it tells me to exit onto the AYE, which is incorrect).<p>Still, I guess it&#x27;s better than nothing.
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brucedawson大约 1 个月前
Google Maps&#x27; database contains nonsensically placed addresses of non-existent buildings. Worse, however, is that it also contains entries for real buildings that are mapped blocks or kilometers away from their actual location, leading to real-life consequences.<p>After two weeks of failing to fix the most significant error that I found I decided to blog about the issue in hopes of getting the attention of the Google Maps team, and also to share what I found.
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pianom4n30 天前
&quot;Is the parcel in the geographical bounds of the city name entered?&quot;<p>The &quot;city name&quot; on an address isn&#x27;t really a &quot;city&quot;. SFO&#x27;s address is &quot;San Francisco, CA&quot;, but is not within SF city limits.<p>Queens NY addresses have &quot;cities&quot; that are just neighborhoods.<p>Applying any kind of logic to addresses will just be a minefield.
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mastercheif30 天前
I will give credit to the Google Maps team—they handle Queens NYC street address correctly.<p>Apple Maps drives me nuts—it will only return search results if you include the hyphen in the four digit street address ie: &quot;36-08 33rd St&quot; vs &quot;3608 33rd St&quot;. Google will hit on either query.<p>The hyphen is a part of the &quot;official&quot; address. However, USPS has declared it unnecessary, there&#x27;s no advantage to using it unless you&#x27;re navigating by analog map, and it&#x27;s a PITA to type on a mobile keyboard.<p>So if anyone on Apple Maps team is here: please fix this. I filled a apple.com&#x2F;feedback ticket on this years ago.<p>For anyone interested in the peculiar history of Queens addresses—they convey a cross street and the number of the house ascending going northward.<p>For example: 36-08 33rd St means that the house is on 33rd St, between 35th and 36th ave, and is house #08 on the block.<p><a href="https:&#x2F;&#x2F;stevemorse.org&#x2F;census&#x2F;changes&#x2F;QueensFormat.htm" rel="nofollow">https:&#x2F;&#x2F;stevemorse.org&#x2F;census&#x2F;changes&#x2F;QueensFormat.htm</a> <a href="https:&#x2F;&#x2F;www.nydailynews.com&#x2F;2011&#x2F;08&#x2F;21&#x2F;balderdash-queens-residents-question-need-for-dash-in-postal-addresses&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.nydailynews.com&#x2F;2011&#x2F;08&#x2F;21&#x2F;balderdash-queens-res...</a><p>That said, Apple Maps is far superior to Google Maps for transit directions, at least in NYC. Google&#x27;s integration with the MTA is seriously lacking—their directions often do not reflect scheduled changes in routes, let alone real-time issues. That said, Google Maps is superior with POI search and address decoding.
sleepy_keita30 天前
Adresses are notoriously hard, and it varies from country to country, and even within countries. I&#x27;ve been working on Japanese address data, and while you may be able to trust Google with an address in the city, there&#x27;s a large probability that it&#x27;ll send you somewhere else (sometimes &gt; 10km) in rural areas.
bombcar30 天前
I wonder if trying to support strange international address styles (like cities where the numbers on the street are in order of building permit issued, not ordinal from a center point) and&#x2F;or trying to scan imagery for addresses is confusing it.<p>The fact it gets the <i>street</i> wrong indicates a tokenization issue somewhere.<p>Any evidence it happens to non-numeric streets like Main Street or Martin Luther Blvd, or is it only 10th st types of things?
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monktastic130 天前
Ha, I was in charge of data quality for Google Maps going on 15 years ago. Addresses were hard then, and I&#x27;m sure they&#x27;re hard now. Alas, Google didn&#x27;t want to invest in keeping this data high quality — a fact to which I actually owe my first promotion at the company (since taking over Maps data quality was a job that nobody else particularly wanted — nor did they want to move to Seattle, where Google wanted the team — but it still gave a lot of room for impact).<p>Sometimes I dream of going back, but the culture has changed too much (and not for the better, I hear).
trollbridge30 天前
Google Maps decided my driveway is a road, and also gave it a (non-existent) name. I have attempted to update this information, but Google just rejects my suggestions as &quot;not accepted&quot;.<p>So we now regularly get people driving down here or trying to park, when it&#x27;s actually just a one-lane driveway.
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jwr30 天前
The real problem is that Google Maps isn&#x27;t regulated like a utility. I know, I know, we all hate regulation, we love free markets, and all. But bear with me for a moment.<p>I had a problem where Google Maps showed the wrong location for my address. I reported the issue. I was told the correction was accepted. But it wasn&#x27;t — Google Maps would still show the wrong location. After doing this dance several times over a course of weeks going into months, it would <i>sometimes</i> show the correct location, and sometimes the wrong one. I once had two people arrive in the same car, and each of their phones showed a different location in Google Maps.<p>The problem is that at this point Google Maps is so ubiquitous that people accept it as &quot;truth&quot;. And that is a problem when it shows an incorrect location: people can&#x27;t get to your place, package deliveries are delayed, etc.<p>Unfortunately, things that are so ubiquitous in our lives require regulation — at the very least, Google should be required to process (and verify) requests for corrections in a timely manner.
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precommunicator30 天前
If you directly use Google Maps Geocoding API you will see in response there what type of address is it and is it precise location or estimation.
jillesvangurp30 天前
A person I know just got the keys to their newly built house. Both Apple and Google maps still feature the demolished building that used to be where the group of new houses are. The street plan hasn&#x27;t been updated. The old industrial building was demolished several years ago.<p>Openstreetmap already has the correct house outlines and the new street.<p>I already warned them that deliveries might be tricky for a few weeks&#x2F;months.<p>Addressing is hard and errors are common. You can&#x27;t blindly rely on maps to be correct or up to date.
cozzyd30 天前
I&#x27;ve noticed some really strange lapses in transit directions as well, though there it might be more directly blamed on the source.<p>Confusingly, for example, Google thinks it sometimes takes like 20 minutes for the metra electric to go from Van Buren to millennium stations (a distance of perhaps half a mile). What I believe is happening is it&#x27;s using the departure time of the train from millennium station (it will layover for 15 minutes or so, presumably) as the arrival time.
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tavioto29 天前
Good post Bruce. I’ve run into a lot of the same issues you described, especially working with last-mile and delivery companies where the addresses are a total mess. Things like “123 Main St, red gate, call 555-1234 when you arrive, Apt 4B” are very common, and even Google struggles when there’s too much extra info mixed into the address.<p>Because of that, I ended up building a tool called AddressHub that focuses mostly on cleaning up the input before sending it to geocoders. It tries to remove instructions, phone numbers, weird formatting, and fixes common spelling mistakes or street name variations. Then it sends the cleaned address through multiple geocoders, checks how close the results are to where they should be, and picks the best one.<p>It also caches results when possible (depending on the API terms) and tries open data first to save costs. Only if open data does not have a good result, it falls back to the paid geocoders.<p>This has helped a lot with reducing wrong deliveries caused by addresses that look fine at first glance but are actually way off. If anyone’s interested, the project is at www.address-hub.com. Always happy to get feedback if people have ideas for making it better.
al2o3cr30 天前
My favorite address WTF (from when I worked at a startup that managed deliveries) was an apartment building in New York City. If you tried to geocode the full address of an individual apartment (123 Someplace St Unit 789, etc) it would fail - but an address without the unit would succeed!<p>This was particularly weird because normally the geocoder was fine with bogus unit numbers (eg on obvious single-family homes) but fell over in just this one case...
xtiansimon29 天前
Just yesterday I was dealing with an auto-formatter for addressing which was failing to record Queens, NY addresses correctly. Google Maps seems to have no problem.<p><a href="https:&#x2F;&#x2F;streeteasy.com&#x2F;blog&#x2F;queens-addresses-hyphenated-confusing-street-names&#x2F;" rel="nofollow">https:&#x2F;&#x2F;streeteasy.com&#x2F;blog&#x2F;queens-addresses-hyphenated-conf...</a>
misswaterfairy30 天前
I deal with addresses as part of my day job.<p>The only consistent thing about addresses is that they&#x27;re really not that consistent...<p>It&#x27;s not only Google that has this issue; but the nature of addressing in general. It&#x27;s not uncommon for the geocoders we use to be hundreds of metres off of the actual location of the address.
johnea29 天前
If it&#x27;s this bad in BC, I can&#x27;t imagine how bad it is in Japan.<p>The addresses there are notoriously local-centric, with knowledge of the area required, to find a physical location from the address.<p>All that being said, I wonder how long it will take people to get the memo: Don&#x27;t use Goggle! For anything! Unless you like being surveilled (there&#x27;s a fetish for everything, I guess)<p>I&#x27;ve used osmand on a (community build) android phone for about 8 years. It works great offline, all maps and the nav algorithm are in the phone, and it&#x27;s gotten me to where I was going.<p>I&#x27;m hoping to migrate full time to a linux phone this year. The mega-corps have contributed to the long wait for this tech, but it does seem on the verge of finally breaking out of the lab.
raylad30 天前
I feel like Google Maps experienced a serious regression a few months ago.<p>Before that, it would give reasonable mass transit directions in San Francisco. After that, it would always use a bus to go even 1 block to BART, giving drastically inflated transit times.
xnx30 天前
Hmm. I saw the behavior you describe, but I also got the expected directions: <a href="https:&#x2F;&#x2F;maps.app.goo.gl&#x2F;YpVHhPf1U9Ytu6U86" rel="nofollow">https:&#x2F;&#x2F;maps.app.goo.gl&#x2F;YpVHhPf1U9Ytu6U86</a>
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rs18630 天前
Not sure it&#x27;s related, but recently I tried to ask Google maps to find a way to a train station, and it confidently set the destination to the exit of a nearby highway. Yes, I double checked that I was using driving navigation, and it expected me to stop the car in the middle of the traffic.<p>And I have no idea what to do about this.<p>P.S. I never had good experience with reporting errors. Sometimes they are rejected despite absolutely being correct, or they end up having no effect at all.
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BrandoElFollito29 天前
I once wanted to fix a gym position in Google Maps. I bike in front of it everyday.<p>The response from GM was that they did an investigation and the address is correct. I replied to the dude in whatever country but not mine that I bike there daily and they even have a clean picture on street view.<p>Then suddenly after a year, or if the blue, I got a Thanks To You It Is Fixed automated email.<p>This is a weird company.
TrianguloY30 天前
On my city there are a couple tram stops that were moved a decade or so ago. Google maps still show them at the old locations. All the comments say this, all the photos show this, even street view show it! But any time I send a change request it is rejected.<p>I&#x27;ve always wondered who reviews the requests, if you are a local, or even spend 2 minutes checking, you&#x27;ll notice the mistake...
nitwit00530 天前
This seems like an optimist, imagining an ordered world, which sadly does not exist.<p>Whatever assumption you think will always hold true for addresses, will not in practice. Even in places that appear strictly patterned.<p>The suggestion to guess addresses that &quot;should exist&quot; is just clearly wrong. If someone buys two plots of land and builds a larger building, an address normally vanishes.
MattSteelblade30 天前
In my case, at least Google Maps knows the city where I live. Apple Maps has my whole neighborhood in a nearby city.
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standardUser30 天前
I&#x27;m shocked at how bad Google handles street addresses in Europe and Latin America. I&#x27;ll concede that some regions have bizzaro numbering conventions, but Google Maps has been around a long time now and those formats have stayed the same. If anything, the situation seems even worse on recent trips.
williamscales30 天前
Google _could_ cross reference home addresses and home locations from phones with Google Maps.<p>They don’t need to understand how addresses work, just trust that most users have put in their home address correctly.<p>If we’re going to have all our data siphoned up and aggregated it would be nice if there were some useful side benefits.
Calwestjobs30 天前
Use Google Plus Codes OR Irish Eircode. street addresses are nonsensical prehistoric waste of database space.
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sublinear30 天前
&gt; that’s 1.5 miles or 123 furlongs<p>Surely that&#x27;s a typo and supposed to be 12.3 furlongs? Even that might be slightly incorrect.
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graywh30 天前
can they at least fix the interstate highway exits it thinks are splits? why do I need to be told to keep left at random exits?
evanstewart9029 天前
what if the postal code is wrong on google maps compared to the one on government file? anything that opens up?
7e30 天前
Google Maps has declined remarkably two or three years. It’s now an ML-brained mess. Like the rest of Google. Apple Maps is actually better now! That’s incredible.
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KnuthIsGod30 天前
Dunning-Kruger effect on full display.<p>Should be &quot;the writer of this article has no idea how street addresses actually work in the real world&quot;.
486sx3330 天前
Seems like Vancouver is the problem
ForOldHack30 天前
Google maps knows nothing but what the programmers tell it. It&#x27;s not self aware yet. The engineers, using Google colored bikes rely on a broken street system in Palo Alto. I rode a bike around the campus wiping Macintoshes.