The article is a useful piece of advice, "when you can't get money owed from a company, go to their insurer", but _why_ are movers so notoriously bad?<p>I think the core problem here is a few things. 1) being entirely reliant on other people, 2) people with no incentive to care, and 3) no recourse when things go wrong. When all three combine, it only takes the smallest thing for the shit to hit the fan. This is common with movers, car mechanics, tradespeople, police, interactions with large faceless corporations etc.<p>The first, being reliant on people, is a more modern phenomenon and something you can mitigate with some proper planning and "lifestyle design." A combination of useful skills, close friends/family, and spare time/money are the answer. The second you can help by being friendly and getting to know people, even better if you have some sort of local connection; if they know they'll see you around town they will be less likely to screw you over. The third is often money: withholding (part of) payment until work is complete, credit card chargebacks, small claims court, etc.