I've done work at CityLink, and their IT shop is just totally clueless. This does not surprise me one bit.<p>This is the same company that was doing "mirroring" with Veritas Volume Manager across a metro fibre link, rather than using their TrueCopy licenses. For no reason. Two fibre cuts rendered their entire production database (tolling) environment inoperable and nearly irrecoverable, on two separate occasions. I worked about 36 hours straight getting everything back online and was given a pair of movie tickets as a thank-you gift.