I'm pretty sure I read a post about a browserbased remote support tool a while ago, but cant find it.<p>Basically, I want a link to send to the recipient and their screen should be shared so I can help them out. If no software is needed from the support person its even better.
Chrome has a Remote Desktop (beta) extension. All you need to do is point them to this link <a href="https://chrome.google.com/webstore/detail/chrome-remote-desktop-bet/gbchcmhmhahfdphkhkmpfmihenigjmpp" rel="nofollow">https://chrome.google.com/webstore/detail/chrome-remote-desk...</a> and have them give you a few numbers to connect. It works with Linux, Windows and Mac.
UltraVNC has a preconfigured, single-file client creation tool at <a href="http://www.uvnc.com/products/uvnc-sc.html" rel="nofollow">http://www.uvnc.com/products/uvnc-sc.html</a>.