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Training/Firing a misbehaving client

1 点作者 ezl超过 12 年前
Dear $CLIENT,<p>I understand your frustration. I really want to help you build the app you want. I was hoping we could speak openly and clarify some of the expectations on both sides.<p>$TASK is what we initially agreed upon and I'm fully committed to delivering that. As you'll recall, $CHANGE isn't a part of what we discussed.<p>I know that $CHANGE may seem simple. Sometimes seemingly trivial changes affect the development in surprising ways.<p>I understand that you have needs for your web project and I want to do my best to help achieve your goals, but please understand that I need to be clear about expectations in order to help you effectively.<p>If you feel this is no longer a fit, we can agree to part ways and move on amicably. Otherwise, let's discuss how we can move forward together and achieve your business objectives.<p>How about a quick 15 minute phone call at $TIME this week to discuss and realign our goals?<p>XOXO, ezl

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