Hey there! I'd like to set up a fresh and new FAQ page for a product and I'm having a hard time finding something to function as a FAQ page, crisp, clean, and neat.<p>I'd like to keep the FAQ on my root domain, (www.mydomain.com/faq/) but it's not a deal-breaker.<p>I'd be willing to pay for a nice FAQ as a service if I could use my own domain (faq.mydomain.com).<p>I'm even considering hand-coding an HTML page but there's got to be better solutions.<p>I've taken a look at the q-and-a wordpress plugin, but I can't set the plugin to use the root page.<p>Any help or direction is appreciated.
What you're looking for is called a "knowledge base" or "help desk", and there's a new SaaS for it almost every month. Here are a few for starters:<p><a href="http://helpjuice.com/" rel="nofollow">http://helpjuice.com/</a><p><a href="http://www.desk.com/features/content-management" rel="nofollow">http://www.desk.com/features/content-management</a><p><a href="http://www.zendesk.com/product/key-features" rel="nofollow">http://www.zendesk.com/product/key-features</a><p><a href="https://www.zoho.com/support/knowledge-base.html" rel="nofollow">https://www.zoho.com/support/knowledge-base.html</a><p>Most of the time it's integrated with a ticketing system, but there's no reason you have to use that part.
Thanks for the question, nanch;<p>I noticed Dan Grossman posted a link to Helpjuice.com<p>I'm the founder of Helpjuice.com, if all you are looking for is ONLY a faq/knowledgebase, then I'd suggest you dive into Helpjuice.com deeper.<p>However, if you're also looking for ticketing, fb+twitter support, phone support and all that other good stuff, some of ou competitors might be a better fit.