As soon as I saw the text "Your root password will be emailed to you" on the bottom of the droplet create page I opened a ticket, here's how it went:<p>"Your root password will be emailed to you"<p>-- start --<p>Me<p><i>Just seen this at the bottom of the "Create a droplet" page. You're kidding right?</i><p>Them<p><i>The root password is sent via email because it is the easiest and fastest way to get a user online and running a virtual server.<p>We strongly recommend updating the root password after you login for the first time.<p>We also have SSH keys support so you can add your SSH key to the server during creation in which case no email is sent and instead the SSH keys are added under the root user for more secure access.<p>Thanks,</i><p>Me<p><i>Just added an SSH key and you're quite right, I retract my blunt reaction.<p>I must say however that I still think emailing them is a fairly terrible idea and I'm surprised your not worried about being found liable for a subsequent server hack.<p>That aside, thank you for your swift response and for pointing out I can use my SSH key. I look forward to using DO more</i><p>-- end --<p>N.B. I actually received their response twice from different agents suggesting it was a canned response<p>Frankly I don't even think passwords should be an option, as on AWS (not that they're perfect)