Southwest apparently uses Row44 for in-flight WiFi. When it even works, it's absurdly slow. So slow that I'd gladly take a dial-up modem experience instead. On top of this, the company insists on slapping up a banner on the top of every webpage. If I click the "go away" button, I have to wait 30 seconds for the page to re-load. [Yes, I'm sure GreaseMonkey, etc. could rescue me] I fly on Southwest so often that I receive free WiFi, but I rarely use it. Even logging in is a multi-minute ordeal. I can't see how Row44 can generate enough revenue to justify its existence given the abysmal user experience.