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The cult of design dictatorship (2012)

68 点作者 tapp大约 12 年前

14 条评论

knowtheory大约 12 年前
This post is unfortunate. This post is so extremely unfortunate because first, it is wrong, and second, it highlights the wrong problem (and the post's author even admits it in the post).<p>The problem is not the cult of design dictatorship, the problem is <i>bad design</i> and <i>bad designers</i>.<p>Apple and 37signals are two examples of design oriented thinking (and I don't mean visual design), but there are many others, even from within the world of Free &#38; Open Source Software.<p>After all, why else would a term like "Benevolent Dictator For Life" exist if it weren't for design dictatorships in programming language development?<p>The real claim that this post is making is that "<i>You are not Steve Jobs and you are not 37 Signals</i>". And... well that may be true, but it also may not. And if you can't have frank discussions about the utility of the things you make, and whether or not you have evidence to back up why/how you are doing the right thing, then yeah, you may be a bad designer.<p>That doesn't mean that being a designer or a dictator is a bad thing inherently, and arguing against central organizing authority in creative works is highly problematic, especially in the absence of any concrete alternatives to suggest.<p>As an aside, I wouldn't describe <i>either</i> Steve Jobs or the 37signals as "nice". Smart, pretty determined, resolutely sure of themselves, but nice is not the first adjective that springs to mind.
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noir_lord大约 12 年前
Whilst I broadly agree with the thrust of the article I do wince when I see statements like "once-in-a-century genius." applied to Steve Jobs.<p>I also cringe when I see "You are not Steve Jobs" etc. indeed I'm not nor would I want to be, I disliked many things about the man intensely when he was alive and that hasn't changed one iota since his death.<p>It fascinates me how we continue to set the bar of leadership based on a man who judged by his actions was a borderline sociopath, I guess success by whatever measure truly does forgive all sins.<p><a href="http://www.businessinsider.com/steve-jobs-jerk-2011-10?op=1" rel="nofollow">http://www.businessinsider.com/steve-jobs-jerk-2011-10?op=1</a><p>The only thing that amazes me about his career is that he didn't get punched in the face more often.
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Sevores大约 12 年前
Steve Jobs was highly opinionated, but he also had a reputation for being able to change his opinion radically. “He would flip on something so fast that you would forget that he was the one taking the 180 degree polar [opposite] position the day before. I saw it daily. This is a gift, because things do change, and it takes courage to change. It takes courage to say, ‘I was wrong.’ I think he had that.” — <a href="http://allthingsd.com/20120529/steve-jobs-was-an-awesome-flip-flopper-says-tim-cook/" rel="nofollow">http://allthingsd.com/20120529/steve-jobs-was-an-awesome-fli...</a><p>It seems odd to copy one without the other.
hcarvalhoalves大约 12 年前
The author somehow manages to conflate Apple, 37signals and Gnome 3 all together, then makes a case about design being a bad thing, being the latter the only unremarkable one in this aspect?<p>Let me tell the obvious: Gnome 3 doesn't suck because it focus on design, it sucks because it has horrible design process. If it's not fulfilling user requirements, that's bad design <i>by definition</i>.<p>The problem with Gnome is management. Last time I tried improving the font selector (which I think still is utterly broken for selecting weights), nobody cared. They though the only weights people need are "bold" and "italic". Now compare to the font selector on Mac and say Apple is "design dictatorship" with no regards to user requirements...
jeswin大约 12 年前
The post is mostly an opinion. And where it tries to bring analysis, it fails.<p>According to the author, gnome3 and unity are flawed. Well, many people like unity now. It's not that different from the other operating systems. And sure, there'll be people who won't like it too.<p>But if these are examples of design dictators screwing up things, what about the interfaces that existed before unity? They had a ton of issues too. And while I may not have had issues with them, unity is certainly easier for the non-technical crowd. And the rest of us know how it needs to be tweaked to our liking.<p>Nothing's wrong really.
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georgespencer大约 12 年前
So wide of the mark that I almost feel faint. Selected highlights:<p>&#62; This cult is insidious. Its two main tenant are: 1. The designer is always right. 2. If you don’t like what the designer is doing, you’re wrong, and you should go somewhere else. Doesn’t sound very friendly, does it?<p>1. Couple of fallacies here: you've set up a scenario in which your conclusion is supported (gosh, that doesn't sound friendly! This guy's a genius!), but it's also ignoratio elenchi: it doesn't fucking matter whether it's friendly or not, because who gives a shit whether the philosophy by which you design a product is friendly or not? It's like asking whether the philosophy is crunchy or gooey.<p>2. I would argue that if the designer is doing their job properly and working with and for users, then they will be usually right, and if you don't like it, you're wrong, and you should go somewhere else (because you're probably a neckbearded engineer trying to design something with zero user empathy).<p>&#62; Steve Jobs made a zillion bucks cramming his design decisions down peoples’ throats.<p>1. In the same way as any designer, living or dead, who has shipped something to consumers, was "cramming [their] design decisions down peoples' throats."<p>2. In addition to the hugely biased language used, it's a gross oversimplification of design at Apple. A good example of Steve Jobs designing something is the iDVD anecdote. The iDVD team spend weeks working on a user interface that they think works. Jobs comes into the meeting, stops them halfway through, ignores their complicated workflows, and draws a simple rectangle which has a single "BURN" button on it. His great skill wasn't design, but editing and empathy.<p>&#62; and now one of its founders spends his days custom-building and racing F1 cars.<p>Just another casual misrepresentation. DHH has not retired and is still working hard at 37signals.<p>&#62; They did all this by being design dictators.<p>Yes. Forget the brilliant engineering, marketing, thought leadership, branding, etc. It was this cult thing you've conjured out of nowhere.<p>&#62; Steve Jobs had a vision, and if you didn’t like his vision, you could go home.<p>Yes. But a vision is nothing to do with design. Example: Steve Jobs had the vision for MobileMe/iCloud. The vision was a cloud-based software product that allowed you to synchronise your devices and keep data across all of them. The design is terrible. Design being architecture and the implementation. Vision != design.<p>And what do you mean by "go home"? Isn't the same true of any product? If you don't like Android you can "go home". If you don't like Ferrari you can "go home". With "go home" you're implying that the consumer loses out. In reality because there IS ONLY ONE WAY A PRODUCT CAN POSSIBLY WORK, you're criticising them for not disrupting the space time continuum in order to offer two different products so you can not like Steve Jobs' vision and still like Steve Jobs' vision. Fuck me.<p>&#62; 37 Signals made its products like it wanted to, and if you didn’t like it, you could suck it.<p>WHAT THE FUCK ARE YOU TALKING ABOUT? I'm giving up on the rest.
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alan_cx大约 12 年前
The thing that amazed me in that piece, was the throw away fact about Apple at one point holding more cash that the US treasury. OK, Im no economist, but, well, wow.<p>And after the nearly sensible point, my imagination wished Jobs had decided to become an Evil Super Villain, and set up a volcano base, with a moon based super weapon, preferably a "LASER"....
dasil003大约 12 年前
The author is attacking the mythology of Jobs and 37s, not the reality. I'm fairly certain neither of them ever just sat around dictating from on high without ever accepting any criticism or user input.<p>"Strong opinions held loosely." That's the key, not being a virtuosic genius; no one has infallible vision.
mrxd大约 12 年前
If you've ever been in the position of a "design dictator", you know that it's no picnic. You live and die on every piece of qualitative user feedback, every usability test and every A-B test result. Sure, you get to make decisions, but if you fail, you fail publicly. Great designers are accountable, but design-by-committee is a much more popular model because it diffuses responsibility. You can always find the bad designers hiding behind the committee.<p>A lot of people think they have good ideas and want to moonlight as designers. But when the data comes in evaluating their ideas, too often those people have moved on to other things. That's because they're idea guys - when their idea fails, they lose interest in the problem. Real designers stick with it, learn, iterate and find better solutions.
nnq大约 12 年前
37signal's 2nd paragraph of that book chapter (<a href="http://gettingreal.37signals.com/ch04_Make_Opinionated_Software.php" rel="nofollow">http://gettingreal.37signals.com/ch04_Make_Opinionated_Softw...</a>) still says it the best:<p>&#62; The best software has a vision.<p>...now just make sure the vision is <i>not too narrow</i> and that <i>it's a vision and not an edict</i> (now about Linux DEs, the Gnome 3 and Unity teams OP is referring to just keep turning a narrow copy-cat vision into a bunch of edicts... while the KDE vision tends to be so freaking all-encompassing that you get lost in it and so full of corner use-cases for bugs to hide that no developers can keep up with the bug hunt... sigh, and thanks god for xfce)
cuillevel3大约 12 年前
Author probably never led any big project, and never experienced the amount of criticism one gets for doing anything. Furthermore the critics are the real dictators, having done nothing besides using (probably for free) your product they are the know-it-alls. Sure it's good to be humble, but you shouldn't listen to everybody. As for the designers, more often than not it isn't hybris, but miscommunication. Or maybe they're just lacking in public relations.<p>And then there is this huge community of interface-conservatives, they are against change per se...
seivan大约 12 年前
I'm usually pro having the "implementor(s)" be the dictators. If you code it, you have a say.
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EarthLaunch大约 12 年前
Love these titles. This one is only a sample. Here's a creation of my own:<p>"Terrorists in the murder of design: Why you're wrong and failure is beneficial."<p>It's sure to encourage a good discussion.
wittysense大约 12 年前
I've been argued that some parts of the design have been tested against users, and other parts of the design come from the authority of the designer, in the midst of "agile-based" decision making that drops huge, unspec'd components on yr lap mid-day at 3PM.<p>At the same time, no one is going to argue with yr Hypermedia hubris or API spec. =P<p>Or namespacings. Or syntax preferences. Or hacks.<p>Look, no One Person (or role) wins (or loses -- and none of this "dictatorship" sensationalism is really needful, methinks). It's all sausage factory at the end of the day. Just try to create enough black boxes before lunch so you have some dignity at dinner and can sleep after the midnight snack.<p>A CEO gently reminded me one day, "No one lives or dies by this." It's frustrating, not a "dictatorship." In just the same way that no one "killed the coffee"; and no your computer did not just "die." This sensationalist writing makes it difficult for us chill developers who just want to make a simple critique without having to be pigeon-holed with all the hyperbolic-complaint-machine because all of our critiques have the same content (this modal or that button) but the hyperbolic-complaint-machine suggests what's beyond frustration.