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The death of privacy in open-plan offices

57 点作者 equilibrium将近 12 年前

15 条评论

andyking将近 12 年前
As a case in point, I opened up this BBC News page in an Elinks text-mode browser, so that I can read the content without the person at the other side of the office knowing I&#x27;m reading BBC News instead of doing whatever it is I&#x27;m supposed to be doing.<p>I&#x27;m far, far more efficient in my work when I have a bit of privacy, and I can relax and get on with things without thinking my screen is constantly being overlooked by colleagues. The constant feeling of being watched doesn&#x27;t lead to more efficient work, just pointless stress.<p>A lot of people have &#x27;strategically-placed&#x27; objects on their desks, between their monitors and other staff. Bags, boxes, and so on. No one <i>wants</i> to be in this type of office.
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edw519将近 12 年前
The &quot;deadly trio&quot; of open office plans for programmers:<p>1. We are very often judged by superficial appearance by others because they have no idea what we do or how we do it. This can include our own managers and influential others.<p>2. We can appear to be doing absolutely nothing (or worse if on the internet) when we are actually <i>thinking</i>. In this mode, we are often contributing much more value when it appears we are slacking off.<p>3. Conversely, we can appear to be very busy typing into an IDE when we are just spinning our wheels and getting nowhere. We don&#x27;t know what to do but feel compelled to act instead of think because people are watching.
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willyt将近 12 年前
The reason why open plan offices are here to stay is because they are much more space efficient than traditional offices and therefore cheaper. Traditional offices use up lots of space for corridors, door swings and duplicated circulation routes to desks etc. Also, only the offices on the perimeter of the building have a view to the outside so it limits the depth of the plan, unless you run the kind of business which has miserable employees. They also require more complicated a&#x2F;c, fire alarms, lighting.
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BillyMaize将近 12 年前
As I read this article I sit in an open office environment where us engineers trying our best to focus on what we are doing. We use to have our own offices but those are now empty because the interior designer told our CEO that packing everyone into a big open space was, of course, cheaper but also happens to be a great environment for knowledge workers to &quot;work together to solve problems&quot;. The engineer that acts as support for common problems and constantly gets phone calls and loud talking floor workers sits right in the middle of us. Being on the edge of the open area and having a wall to my back wouldn&#x27;t be so bad if it weren&#x27;t for said wall having big huge windows so people can see what I&#x27;m doing and I can&#x27;t hear them walking up behind me.<p>Ever since the move over to this open space I have honestly thought about quitting my job. One guy already has left after they moved him from his office with a nice view out the window to sitting facing a corner. I always feel like I&#x27;m being watched and that I can&#x27;t even check my email really quick without being thought of as a slacker. A part of me wants to build a case from research to show my boss how bad this kind of environment really is but I know that nothing will change (even though the last CEO is long gone).
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eloisant将近 12 年前
I believe walls made of glass also have a legal purpose. If 2 coworkers (say a male boss and a female subordinate) can go completely isolated in a room, the female risks actual harassment while the male risks a false accusation on harassment.<p>The wall made of glass removes this liability. It can still have a phonic isolation.
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keithpeter将近 12 年前
Quote from OA<p><i>&quot;If you want a private conversation at work, you&#x27;re better off having it in a public place - the stairwell or coffee shop - than in the goldfish bowl in the office.&quot;</i><p>There is a coffee shop in the centre of Birmingham where I now avoid sitting downstairs in the cellar. Too many groups of managers sitting round talking in some detail about what are obviously personnel matters. They have paperwork on the tables as well for heavens sake...
greenyoda将近 12 年前
That link gives me a 404 error.<p>This URL seems to be a copy of the same article - it has a reference to the original BBC link at the bottom:<p><a href="http://www.newsofthenation.com/2013/07/31/the-death-of-privacy-in-open-plan-offices" rel="nofollow">http:&#x2F;&#x2F;www.newsofthenation.com&#x2F;2013&#x2F;07&#x2F;31&#x2F;the-death-of-priva...</a><p>Edit: The original URL seems to be working again.<p>Here&#x27;s a seemingly related article at the BBC:<p>&quot;The pleasures and perils of the open-plan office&quot;<p><a href="http://www.bbc.co.uk/news/magazine-21878739" rel="nofollow">http:&#x2F;&#x2F;www.bbc.co.uk&#x2F;news&#x2F;magazine-21878739</a>
thejosh将近 12 年前
I also find it super distracting when developing.. However when doing frontend website stuff (HTML&#x2F;JS&#x2F;etc) I don&#x27;t.<p>Anything that requires concentration usually broken quite easily in open plans for me.
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yummyfajitas将近 12 年前
I work in an open-plan office and none of the stuff in this article rings true. The office is open-plan for everyone, from the lowliest intern to the CEO. Desks are not categorized by rank - the new CTO occupies the desk formerly held by a 3 day&#x2F;week freelancer. A few people are stuck in marginally smaller desks due to a space crunch, but apart from that all the desks have the same model #.<p>As for the risk of my boss sneaking up on me while I&#x27;m looking at baby elephants on &#x2F;r&#x2F;aww, I&#x27;m sure it&#x27;s happened since I make no attempt to hide it. It&#x27;s a complete non-event.<p>The lack of outward signs of power is actually confusing. A person who sits in the vicinity of accounting recently came over and started asking for progress reports from a developer. It took about a week before that developer&#x27;s manager informed him that the &quot;accountant&quot; was actually the CEO.<p>Don&#x27;t get me wrong - I can make criticisms of open office plans, mainly about the distractions and the ease with which one can be interrupted. But the pseudo-marxist critique of power dynamics embedded in this article doesn&#x27;t ring true for me.
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notacoward将近 12 年前
The people who push for cube farms never like to see this mentioned, but one of the major motivations is taxes. In some jurisdictions, property tax (paid directly or passed on as rent) is based in part on <i>built</i> space - including offices with real walls&#x2F;doors but not cubes. Therefore, the cube farm is taxed less or not at all, lowering overhead costs. It has nothing to do with productivity, communication, or any such.
touristtam将近 12 年前
weird, from the link greenyoda provided (thanks by the way).<p>publication date: &quot;July 31, 2013&quot;<p>and at the footer: &quot;This piece is based on an edited transcript of Lucy Kellaway’s History of Office Life, produced by Russell Finch, of Somethin’ Else, for Radio 4. Episode nine, Whatever Happened to the Paperless Office?, is broadcast at 13:45 BST on 1 August&quot;<p>So is the radio show to be listen to tomorrow at quarter to two BST? O_O
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alexfarran将近 12 年前
You might also want to listen to The Search For The Perfect office, another BBC documentary on the subject <a href="http://www.bbc.co.uk/programmes/b036wfzv" rel="nofollow">http:&#x2F;&#x2F;www.bbc.co.uk&#x2F;programmes&#x2F;b036wfzv</a>
bentaber将近 12 年前
And the alternative is? This article does a good job of complaining while proposing no other solution.
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michaelochurch将近 12 年前
Open plan offices (in technology; there are plenty of work environments where they make sense and there&#x27;s nothing negative to read into it) were originally designed with malicious intent. Now it&#x27;s the default, and even touted as a perk, if you believe that. But the original purpose was pretty depraved. There&#x27;s also quite a strong discrimination thread to that story. Those people who get pregnant are a lot more likely to leave if they have an open-plan office during that time.<p>One of the things to keep in mind about white-collar sociology is that all of the things that seem like irritating inefficiencies-- the pointless busywork, the loyalty tests, the focus on sacrifice rather than contribution, and the illness-inducing open-back visibility-- are actually designed to make people sick. Why? Because there&#x27;s literally no other way, in most companies, to figure out who deserves to advance. In the white-collar world, the manager types who run it will never know who&#x27;s good at his job and who&#x27;s not, so the only way to test people is to load them up with pointless unpleasantness and see who departs or breaks first.<p>Not all individual managers actually people to break. In fact, the middle managers generally don&#x27;t want it, because it makes messes they have to deal with. However, the only way to resolve the contest for limited advancement opportunities is for people to get so fed up or sick that they cannot continue.<p>That&#x27;s also why mainstream corporate work will <i>never</i> be able to accommodate depression or anxiety disorders. Those illnesses, especially when they occur in the previously healthy-- burnout and nervous breakdown-- are intrinsic features of the game. It&#x27;d be a different sport without them, and the people who&#x27;ve been winning one game for the past few decades aren&#x27;t about to change the rules.
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tokipin将近 12 年前
lmao @ woodrank