No, that's not the problem.<p>The problem is that they've now got three operating systems: a phone OS, a tablet OS and a productivity OS. They should have stuck to two.<p>The Surface RT should have been a branded as Metro (along with WP!). The OS should have been licensed at a low cost (not the $80 Windows fee). It should have cost $400 at release, with the cover keyboard.<p>The Surface PRO should be an Air++ - the logical evolution of the Air concept. A small, light but fully featured computer. Only they could have made it smarter. Sell it with a hub which connects the Surface to monitors + KB/mouse whilst home. Make that switch to desktop mode automatically (with an override button, aka the orientation switch on the iPad).<p>PCs: the whole Metrofication of Windows 8 stinks of arrogance and head-up-ass syndrome. Yes, offer it as an option. Yes, bring the visual style to all of your tooling (it's pretty!). But no, don't do it in a way that makes working with a keyboard/mouse painful, breaks multi-screen support, breaks a whole host of games and only works to annoy your customers.<p>Instead, offer it as an option: if the user has a touchscreen installed, ask them what they prefer. Make it easy to switch. Heck, switch automatically (like what I suggested with the Surface Pro). Heck, open that up via APIs, and let smart companies do cool stuff with it.<p>Instead we have someone senior at Microsoft trying to turn himself into Steve Jobs by copying his negative traits - stubbornness and ego - without having the brilliant vision and marketing ability to make it actually, you know, work.