When dealing with the government, I always believed that emailing was the most ineffective approach to being heard because emails are so easily ignored. Voicing complaints via twitter is a sure fire way to let gov't officials know that you don't care enough to actually do something about a given issue, like go to a demonstration, and your complaint will not be taken seriously.<p>SF is just getting good publicity from being "more open" and using in vogue technology, but they are actually making it easier to ignore people.<p>City of SF in the eyes of the public: +1<p>People's power to be heard: +0