How we tripled our revenue by adding one button

255 点作者 ARolek超过 11 年前

18 条评论

columbo超过 11 年前

Good deal, I think I'll buy this.When it comes to buying games or apps me or our kids the "Unlock All" option is more than just a nice to have, it's a necessity. For me personally it doesn't have to do with convenience or perceived value: Rather it's because I feel that I am not buying into a scam.If I see item (X) on the market for "Free" + in-app purchases I'm flat out not going to spend any time on it. You offer the same (X) for $5-$20 with everything unlocked and no gimmicky BS sales tactics then I'll pick it up without hesitation.There are too many applications out there designed to be time and money sinks. The focus tends to be on giving the user just enough and then stalling until they spend more money. It's a dirty, scummy industry.If you're selling a product (game, book, series, otherwise) and feel it can stand on its own merits then offer a fair price for the complete item with no strings and I'll most likely purchase it.

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programminggeek超过 11 年前

Over and over again I see the pattern that if you reduce friction to let people pay you, you will make more money. Also, discount bundling is smart and works all over the place. Smart combination.

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ssmoot超过 11 年前

Didn't see this comment:We have an 18mo and a 4yo we read books and play games with on the iPad. The 4yo gets to play games or read books on his own as well.Any app that doesn't let us unlock everything to remove IAP or Ads gets uninstalled.For one I don't want my 4yo racking up $$$. But it's also frustrating for both of us when he clicks a button and gets taken out of his app and doesn't know what to do now.So for us at least it's not that "parents can't resist". It's that $13 or whatever isn't all that much to spend if our kids like it, and we don't want IAP buttons and/or Ads in front of our 4yo. Perceived "value" has almost nothing to do with it.Apple generally gives a 10% discount for buying a season pass. I'd be fine with that. A greater than 50% discount is surprising.A better model might be something like FarFaria, where we pay an iTunes subscription fee to unlock everything and get rid of the ads. So recurring revenue ($4/month). You might consider it.I don't claim we're super typical but I doubt we're all that special in regards to letting our children play with Adware either.

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Oculus超过 11 年前

Great Article, HATE the title. I think it gives the wrong impression. The title should be:How we tripled our revenue by understanding our users betterYes by adding a button you tripled your revenue, but what you really did was understand your customers/users better and identified that you could have them spend more by offering a certain deal (which you then implemented by adding a button).It (title) gives people the impression that they should be A/B testing button locations/colors/<insert (99.99% of the time) random property/> when what they should really be doing is learning more about their users and how to provide the most value for them which in the end gives you more revenue or profits or candy :)

freshfunk超过 11 年前

My theory with content apps (I've seen this elsewhere) is that the majority of money comes from a small percentage of users (1-10%).These users are what typically is referred to as whales. The biggest obstacle to monetizing whales is new content. Also, whales tend to be less price-sensitive. That is, they will buy what content you have at a reasonable price, and that price should be based on what those (paying) users will pay.I don't really buy the convenience argument. It's unclear whether they released 10 books and users were still only buying 2. That is, they were unable to test whether convenience or the lack of new content was the gating factor. I suspect it was the latter.

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madebylaw超过 11 年前

Does anyone know what software he's using to display those charts and graphs? Is that a 3rd party app or a custom in house dashboard? I've been looking for something like that for my SaaS business.

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joelle超过 11 年前

"To date — the ‘unlock all’ has been our highest grossing option." Love this.And although it sounds so simple (just add a button!) there's really more to the success of it behind the scenes and you did great job highlighting those factors (ie: perceived value - convenience, etc.)Super motiving post :)

conover超过 11 年前

Looks like a sound application of the "make it as easy as possible for people to give you money" principle. Well done.

mendicant超过 11 年前

I will start by saying that the sentiment of this is simple and true. The value added by the "Unlock All" button in it's simplicity is valid.But they didn't "just add a button" they also added over 3x the content to give that button value.If they had kept their original 3 books and added the button I'm guessing they would have seen next to no difference in the bottom line.My point being that in order for an Unlock/Buy All button to work, you need to have enough content/product/etc to make the button worthwhile. Just adding a button may not be enough.

robomartin超过 11 年前

Thanks for sharing.From a technical standpoint I am wondering about the implementation and scalability of such an approach. Are people sensitive to having to wait to download content for their kid's apps?This app only has, as far as I can tell, ten items per subject. Download size is about 70 MB, which means all the content for the available subjects is contained in the one download waiting to be enabled. This is OK for a few subjects and a few items per subject. I can see a more substantial offering grow to hundreds of MB if a similar approach is used.The next approach would be to serve new content off a server when purchased. I really don't have a clue as to whether or not that is seen as a negative when it comes to toddler or young child apps.

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Ellipsis753超过 11 年前

Hello. Nice article. I just wanted to point out a small mistake where you forgot to fill in an amount: "our users who would have spent an average of $."Hope this helps (and that you read this).

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gtirloni超过 11 年前

"With the release of the next seven books we assumed most users would drop off purchasing around the fifth book resulting in a max purchase of $14.95 for less than 20% of our purchasing clients."Did they?I must be reading this wrong but it seems you added new contents AND a unlock all button and that increased the revenue.Did you have a period where you had the new content but no unlock all button? How were sales at that period?

goldvine超过 11 年前

"Raising our prices and adding a convenience option paid off big time for us."Since reading this, we've changed up how we're going to handle the pricing for HookFeed.Breaking it up into individual feature upgrades, and easy options/discounts for buying all of the features. Also increased rates.We won't know until we test it. But it seems like a much more attractive offer. Thanks for sharing!

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criswell超过 11 年前

Great read, but I don't see how this wouldn't be implemented from the start. It's a lot of clicking, adding up what you're spending and authorizing for in-app purchases. One click and authorization with a discount seems like a necessity.

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ZygmuntZ超过 11 年前

From the profit chart it seems to me that there was a boost in Q2 and then in Q3 things essentially returned to how they were before.

apl002超过 11 年前

Often times, its the smallest changes that generate the most success.

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ph0rque超过 11 年前

Is there a video of the app for us non-iDevice users?

ardeay超过 11 年前

Nice share! I think all our apps need that button.