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The Secrets of Bezos: How Amazon Became the Everything Store

93 点作者 kineticfocus超过 11 年前

8 条评论

nswanberg超过 11 年前
This profile of Bezos sounds a lot like the Bezos Steve Yegge wrote about here <a href="https://plus.google.com/112678702228711889851/posts/eVeouesvaVX" rel="nofollow">https:&#x2F;&#x2F;plus.google.com&#x2F;112678702228711889851&#x2F;posts&#x2F;eVeouesv...</a> and here <a href="https://plus.google.com/110981030061712822816/posts/AaygmbzVeRq" rel="nofollow">https:&#x2F;&#x2F;plus.google.com&#x2F;110981030061712822816&#x2F;posts&#x2F;AaygmbzV...</a><p>From the article:<p><i>“He had no background in control theory, no background in operating systems,” Jones says. “He only had minimum experience in the distribution centers and never spent weeks and months out on the line.” But Bezos laid out his argument on the whiteboard, and “every stinking thing he put down was correct and true,” Jones says. “It would be easier to stomach if we could prove he was wrong, but we couldn’t. That was a typical interaction with Jeff. He had this unbelievable ability to be incredibly intelligent about things he had nothing to do with, and he was totally ruthless about communicating it.”</i><p>And from Steve&#x27;s second post:<p><i>Trust me folks, I saw this happen time and again, for years. Jeff Bezos has all these incredibly intelligent, experienced domain experts surrounding him at huge meetings, and on a daily basis he thinks of shit that they never saw coming. It’s a guaranteed facepalm fest.</i><p>Steve&#x27;s posts give a much better account, though, since the control theory guy doesn&#x27;t say what the argument was about, and why Jeff was right. Steve goes on to desribe his presentation to Jeff on what an engineer should know, how he hacked the presentation to make it intersesting for Jeff by removing enough from the presentation that Jeff had to mentally fill in the gaps, and what Jeff pointed out that Steve didn&#x27;t add (machine learning or data mining).<p>A CEO that appears to know everything is a common theme in large founder-controlled companies:<p>Steve Jobs: <a href="http://www.businessweek.com/magazine/eric-schmidt-on-steve-jobs-10062011.html" rel="nofollow">http:&#x2F;&#x2F;www.businessweek.com&#x2F;magazine&#x2F;eric-schmidt-on-steve-j...</a><p>Bill Gates: <a href="http://www.joelonsoftware.com/items/2006/06/16.html" rel="nofollow">http:&#x2F;&#x2F;www.joelonsoftware.com&#x2F;items&#x2F;2006&#x2F;06&#x2F;16.html</a><p>Stephen Wolfram: <a href="http://www.stephenwolfram.com/publications/starting-long-term-company/" rel="nofollow">http:&#x2F;&#x2F;www.stephenwolfram.com&#x2F;publications&#x2F;starting-long-ter...</a> Start at &quot;I insist on really understanding everything.&quot; (Wolfram Research isn&#x27;t a large company but that appears to be partially by choice)<p>James J. Hill (railroad magnate): <a href="http://books.google.com/books?id=1itXgy8gAHYC&amp;lpg=PP1&amp;dq=james%20hill%20detail&amp;pg=PP1#v=onepage&amp;q=detail&amp;f=false" rel="nofollow">http:&#x2F;&#x2F;books.google.com&#x2F;books?id=1itXgy8gAHYC&amp;lpg=PP1&amp;dq=jam...</a>
forgingahead超过 11 年前
Am I the only one that felt uncomfortable at how this journalist felt the need to make his biological dad aware that his long-lost son is Jeff Bezos? Not appropriate at all, and completely unnecessary involvement in their private lives.
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swalsh超过 11 年前
If i&#x27;m buying something online, chances are regardless if the price is the same (usually its cheaper), i&#x27;ll get it through Amazon. Partly because I have prime, but also because I know these guys will guarantee every part of the transaction is quick, and flawless.<p>But if they start making mistakes, moving to someone else is pretty easy. I think they realize there&#x27;s no lock in (well right now...)
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mathattack超过 11 年前
<i>When Bezos’s lieutenants learned of Wal-Mart’s counterbid, they ratcheted up the pressure, telling the Quidsi founders that “sensei” was such a furious competitor that he would drive diaper prices to zero if they sold to Bentonville.</i><p>That&#x27;s a heavy level of competitiveness!
BashiBazouk超过 11 年前
I&#x27;ve soured a bit on Amazon. The algorithmic price fluctuations are my number one complaint. I used to love them because it was a no brainer. Sure I could surf around and find a slightly cheaper price, but Amazon has my card info, ships quick and back up their products. Now with the price fluctuations I feel obligated to check the price history on camelcamelcamel, surf around to see if it a good price. Basically now I have to think about it. I&#x27;ve also waffled on buying something for a while, make the decision only to find the price has gone up. I end up not buying or buying from someone else even though the price might be slightly higher just out of pure annoyance.<p>Then there is prime. Prime is great as long as you are a member. If not you are second class citizen. It used to be that the cheapest shipping option and now free shipping has an unspoken social contract. Give me a great rate (or free) and I accept the gamble that it might show up in two days or take the listed maximum of 9 days. The last few orders through Amazon I have watched the order sit there for three of four days at the fulfillment center to make sure it arrives in the five to nine day range for free shipping.<p>Then there are the merchants. There is sleaze all over the place here, especially in used books, but the fulfilled by amazon merchants are the worst. I can buy the same item from amazon or from a merchant with prices that are slightly cheaper, the same price, slightly more expensive, or an order of magnitude more expensive (literally, check the highest price next time you are shopping on amazon) from the same fulfillment center? WTF.<p>I still use Amazon but I would really like good competition here. I have had good luck with some of the big box stores online shopping. Similar prices and 5 to 9 day free shipping that shows up in three.
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hobbes78超过 11 年前
Above all, the brand credibility goes a long way... In a far-west like the Web is, where rip-offs happen all the time, people tend to choose those few services that prove them selves worthy of their trust... JustFab was discussed here just a few days ago...
exo_duz超过 11 年前
Even though Bezos changed the environment for online shopping he has yet to be profitable at Amazon. Which is a shame really. I think he deserves more especially with the contribution he&#x27;s made to the online scape.
coldcode超过 11 年前
I still wonder if they can ever become a profitable everything store.
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