From the comments so far, these lessons seem relevant:<p>1) Get a contract signed up front. If possible, make sure you're allowed to discuss your experience with the firm publicly along the way, so you're allowed to talk about it (good or bad).<p>2) watch "fuck you, pay me" (<a href="http://vimeo.com/22053820" rel="nofollow">http://vimeo.com/22053820</a>)<p>3) Spike Lee hires a firm that brings him top talent and work, but that firm treats that talent like shit. We (all the netizens!) are giving Spike Lee the benefit of the doubt, as he appears to be unaware of this practice.<p>4) These agencies need to be called out more often for unfair business practices, no matter how reputable they are. They don't have to like their talent as people, but they must respect their talent and the skills of the community they serve.<p>As long as you're not publicly mentioning this firm's name, I hope you are privately notifying ALL the designers you know to never work with this agency and mention the firm by name.<p>Sorry you got shafted like this, but you're clearly making the most of it. Your artwork is great, by the way, keep it up - I suspect this bad egg won't poison your future livelihood ;)<p>Edit: formatting