A while back we were looking at issues surrounding mobile users, our site was built primarily in the late 90s and had lots of caveats and had organically grown beyond anything imagined.<p>we decided that, instead of an app- we'd rather go with a responsive design, so, we did.<p>Before: <a href="https://web.archive.org/web/20110315032541/http://www.firebox.com/" rel="nofollow">https://web.archive.org/web/20110315032541/http://www.firebo...</a>
after: <a href="http://www.firebox.com" rel="nofollow">http://www.firebox.com</a><p>I can't publish exact numbers, but our turn-over this year as a result (hopefully directly) is much higher- this coincides with our email newsletters that, when used, would open in a standard browser. (we send many emails, most emails appear to be opened on mobile devices)<p>I think responsive design is far superior to native apps in ecommerce; if only we could scale down the images to make smartphones not need to download 1.5mb of assets for every page :P